Première détection par notre source: il y a 5 jours
Front Desk Assistant
@ Mount Royal University
Calgary, Alberta
En bref
Mount Royal University is hiring a Front Desk Assistant for its MRU Injury & Prevention Clinic. The role greets patients, schedules appointments in JANE.app, and handles billing including direct billing to third-party insurers, on a variable schedule of 3 to 35 hours per week, typically 4 PM to 8 PM weekday shifts, paying $15.45 to $19.44 per hour.
Salaire :
15,45 $–19,44 $ de l’heure
Responsabilités :
- Greet and assist patients at the reception desk
- Answer telephones and schedule appointments in JANE.app
- Bill for services, including direct billing to third-party insurers
- Perform clinic opening and closing tasks
- Complete next-day operations and training of new team members
Résumé des exigences :
- One-year post-secondary education or certificate
- Customer service experience
- Medical or customer-facing administrative experience (asset)
- JANE.app and direct billing experience (asset)
Outils et compétences
Source et dates
Type de source non vérifié · hrsmart
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-05
- Mise à jour du dossier source
- 2026-11-05
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Horaire | soir |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Hôpital ou clinique |
| Position | Surtout debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Collégial (DEC) (préféré) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Mount Royal University
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
- Autres noms enregistrés
- Mount Royal University
- Le profil indique une agence de recrutement
- Non
| Champ | Valeur |
|---|---|
| Taille | 1001-5000 |
| Offres sur Jobsy | 42 |
| Voir la page |
About the Role
Working within the MRU Injury & Prevention Clinic, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. This position supports the administrative work of the MRU Clinic during variable weekday shifts, typically from 4 PM to 8 PM. This position requires exceptional customer service when greeting patients/clients, appointment scheduling into the JANE.app electronic health record and billing for services including direct billing to Third Party insurers. The position supports the administrative needs of multiple independent practitioners who provide para-medical and medical services. This position also works collaboratively with the administrative front-end team including the Lead Administrator, Administrative Assistant and Flexible Employees and clinic manager.
Responsibilities
- Greeting and interacting with patients/clients at the reception desk
- Answering the telephone and scheduling appointments
- Billing for services including direct billing of services to Third Party insurance providers
- Performing closing & opening clinic tasks / procedures
- Completing tasks required next day operations including; initial appointments calls, providing directions to the clinic, explaining parking options, scanning documents into JANE.app, folding laundry, and organizing the treatment area for the following day.
- Completing mandatory Cyber-Security training
- Completing PCI training modules and compliance with PCI Cash Handling Policy
- Maintaining patient/client record privacy & confidentiality
- Other duties as necessary, including supportive training of new team members
Qualifications
- One-year Post Secondary education or completion of certificate or program
- Customer Service experience
- Administrative experience in medical, para-medical or other customer facing position would be an asset
- Experience with JANE.app and Direct Billing would be an asset
Salary: $15.45 - $19.44 per hour
Closing Date: Open until a suitable candidate is found
A resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex. Smith_1234_CV.pdf).
Journal
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