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Publié il y a 35 mois

Front Desk Associate

@ Kinetic Labs

Toronto, Ontario

Sur placeTemps partiel
Postuler
SIGNAUX

En bref

Kinetic Labs is hiring a part-time Front Desk Associate for its high-end healthcare clinic. The role welcomes clients, handles phone and in-person bookings, manages scheduling and insurance submissions in Jane app, and keeps the clinic clean and stocked. The schedule is two weekday evenings plus alternating Saturdays by appointment, up to 7 hours.

Responsabilités :

  • Welcome and orient clients in person and by phone
  • Manage appointment scheduling, invoicing and insurance submission
  • Keep the clinic clean, organized and stocked
  • Ensure digital checklists are completed
  • Help with social media content recording

Résumé des exigences :

  • Hospitality or customer service experience
  • Strong phone performance and new patient booking
  • Adaptability in a fast-moving team
  • Healthcare experience an asset, not required

Outils et compétences

Avantages mentionnés

Mieux-êtreRabais employé
Source et dates

Site carrière / système de candidatures · smartrecruiters

Date publiée par l’employeur
2023-12-12
Première détection par notre source
2026-10-14
Mise à jour du dossier source
2026-10-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Horairesoir, fins de semaine
Déplacementsavion : aucun · route : aucun
Milieu de travailHôpital ou clinique
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur modéré
Candidatures encouragéesÉtudiants et jeunes
Avantages mentionnésRabais employé, Mieux-être, Repas gratuits ou à rabais

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Kinetic Labs

ChampValeur
Offres sur Jobsy10
Description

Company Description

Join an innovative and growing high-end healthcare clinic. At Kinetic Labs, we provide elite care for the everyday athlete. If you're a driven, compassionate individual interested in being part of a high performance and forward-thinking team, we encourage you to apply.

Job Description

As a Front Desk Associate, you provide initial and lasting impressions for our clients. The ideal candidate is outgoing and enthusiastic and has hospitality and customer service experience. Healthcare experience is not required but is an asset. We’re a fast-moving and innovative team, so adaptability is important, as is a passion for improving the health and wellness of others.

Qualifications

Requirements

  • Provide exceptional client experience and hospitality via phone and in-person interactions
  • Strong phone performance. Answer rates, new patient booking rates, scripts, etc
  • Welcome, orient and interact with clients
  • Problem solve client inquiries using knowledge of Kinetic Labs products and services
  • Manage appointment scheduling, invoicing, and health insurance submission using cloud-based software (Jane app)
  • Ensure completion of digital checklists
  • Maintain a clean and organized interior and exterior clinic environment
  • Report any issues with the physical space of the clinic
  • Handle laundry items and restocking linens in treatment rooms
  • Products are stocked, organized, and follows brand guidelines
  • Help with social media content recording
  • Suggest improvements and escalate any operational issues to the Clinic Operations Lead
  • Each month, meet with Clinic Operations Lead and the team to discuss operational challenges and solutions

Schedule:

  • Two weekdays from 3:30/4 - 8pm
  • Alternating Saturday coverage by appointment (up to 7 hour shift)

Additional Information

Benefits

  • Work with a passionate and driven team including physiotherapists, massage therapists and chiropractors
  • Staff discount on all services
  • Access to fully equipped gym area
  • Educational opportunities and staff lunch and learns

*Students welcome to apply

We are looking forward to receiving your application!

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