Publié il y a 6 mois
Front Desk Associate Full Time Monday to Friday
@ Planet Fitness - Easy Mile Fitness
Welland, Ontario
En bref
Easy Mile Fitness, a Planet Fitness franchise, is hiring a full-time Front Desk Associate for a Monday to Friday schedule from 11AM to 7PM. The role covers member check-in, sales and membership administration, phone inquiries, and keeping the club clean and safe. The posting offers a free Black Card membership, a 401(k) and Roth retirement plan, and employee perks and discounts.
Responsabilités :
- Greet members and handle check-in, sign-ups and billing
- Answer phones and assist callers
- Execute retail transactions and drive sales goals
- Clean and sanitize equipment, restrooms and common areas
- Perform safety walks and escalate concerns to a manager
Résumé des exigences :
- 6-12 months customer service experience preferred
- Positive, upbeat attitude and strong communication skills
- Basic computer proficiency
- Willingness to become CPR/AED certified
Outils et compétences
Avantages mentionnés
Source et dates
Type de source non vérifié · careerplug
- Date publiée par l’employeur
- 2026-05-28
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-17
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 0 an(s) et plus |
| Heures par semaine | 40 |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Assis et debout |
| Exigences physiques | physique modéré · ordinateur faible |
| Langues | English |
| Permis et certifications | CPR/AED (training provided) |
| Avantages mentionnés | Régime de retraite, Rabais employé |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Planet Fitness - Easy Mile Fitness
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Planet Fitness Franchisee
Description complète de l’entreprise
Easy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast. Based in Boston, MA the company owns & operates +70 Planet Fitness clubs across Alaska, Florida, Georgia, South Carolina, Oregon, Puerto Rico, and Ontario, Canada. At Easy Mile Fitness we are singularly focused on our mission: To create and serve our communities by enriching lives through passionate team members who embody Planet Fitness' values. With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people’s lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone®.
- Abonnés LinkedIn
- 1 683
- Personnes associées sur LinkedIn
- 58
- Bureaux déclarés
- 545 Boylston St, Floor 5, Boston, Massachusetts 02116, US
- Autres noms enregistrés
- Planet Fitness - Easy Mile Fitness
- EASY MILE PUERTO RICO LLC
- Easy Mile Fitness
- Le profil indique une agence de recrutement
- Non
Easy Mile Fitness is a multi-unit franchisee of Planet Fitness health clubs located throughout the Southeast. Based in Boston, MA the company owns & operates +70 Planet Fitness clubs across Alaska, Florida, Georgia, South Carolina, Oregon, Puerto Rico, and Ontario, Canada. At Easy Mile Fitness we are singularly focused on our mission: To create and serve our communities by enriching lives through passionate team…
| Champ | Valeur |
|---|---|
| Secteur | Wellness and Fitness Services |
| Taille | 501-1,000 employees |
| Siège social | Boston, Massachusetts |
| Type d’organisation | Privately Held |
| Fondée en | 2016 |
| Offres sur Jobsy | 18 |
| Voir la page |
Who We Are:
At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing!
Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!
We are looking to fill this position with a schedule of Monday through Friday from 11AM-7PM.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common – a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone®. Characteristics that will make you a perfect match for our Front Desk Associate:
- Exhibit a positive and upbeat attitude.
- Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
- Pride yourself on your work while being punctual, reliable, and dependable.
- Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
- Act with integrity and show respect to everyone around you.
- Exhibit strong communication skills and have an ability to listen and empathize.
- Inspire and motivate others to achieve their goals.
- Are a quick study with the ability to apply what you have learned during online and hands-on training.
About the Front Desk Associate Role:
As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” member experience! Daily responsibilities for the Front Desk Associate also include:
- Greet members/guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
- Help to promote our Judgement Free Zone® by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
- Resolve member concerns and escalate to a Manager as needed.
- Answer phones in a friendly manner and assist callers with their inquiries.
- Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
- Perform prospective member calls and tours; assessing their membership needs.
- Execute retail transactions with accuracy and drive sales goals.
- Resolve member concerns and escalate to a Manager as needed.
- Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
- Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
- Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
- Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
More reasons to join Planet Fitness!
- Free Black Card Membership
- 401(K) and Roth Retirement Savings Plan
- Employee perks and discounts
- Engaging team-building competitions and social events
About Your Qualifications:
- 6-12 months of experience in a customer service environment is preferred
- Willing to become CPR/AED Certified (Training provided by Planet Fitness)
- Basic computer proficiency
Journal
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