Front Desk Clerk (Living Arts Centre)

Req ID: 28820
Vacancy Type: Part-Time
Number of Positions: 2
Closing Date: 11/20/2026

Job Summary

Provides excellent customer service at the Living Art Centre Front Desk. Provides administrative support to members of the facility and events team as needed.

Duties and Responsibilities

• Provides up to date information on LAC and City wide services and programs both over the phone and in person at the front desk, in a professional and friendly manner to all customers.
• Contacts clients regarding booking requests.
• Collection of attendance stats into database.
• Ensures maximums/capacity of venue occupancy.
• Follow and adhere to all City of Mississauga policies/procedures, including building-site specific procedures and inventory control.
• Responsible for the preparation of the end of shift/day daily reports.
• Provide tours and information about the history of the building, the event space and rental information.
• Support facility operations with venue access.
• Other duties as assigned.
• Ability to work in a changing environment.

Skills and Qualifications

• Secondary School Diploma or equivalent is required.
• The successful candidate should possess good interpersonal and communication skills for working in a multi-tasking customer service environment.
• Computer experience in Word, Excel and ACTIVENET software, along with experiences in data collection/tracking.
• Primarily arts and culture facility, community centre or event space environment.
• A valid Basic First Aid/CPR B certification is required within 6 months of start date.
• Must be available to work weekends and evenings.

Hourly Rate/Salary: $20.64 - $24.53
Grade: PC
Hours of Work: up to 30
Work Location: Living Arts Centre
Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , Culture & Events
Non-Union/Union: Non Union

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.
If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.
If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

AI (Artificial Intelligence)

The City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however, it is not used in selecting final candidates

Candidates are expected to complete interviews independently to ensure an equitable assessment. The use of AI-generated responses, AI assistants, transcription tools, or third-party coaching technologies during interviews is prohibited, unless supported by an approved accommodation and may result in disqualification from the recruitment process.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to [email protected] citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.