Fundraising Officer - Edmonton/Calgary

Who We Are

Human Appeal is a global non-profit humanitarian and development organisation. We deliver life-saving emergency assistance such as food, medical aid, and disaster relief. At the same time, we run sustainable, community-led programmes in healthcare, education, and livelihoods to build resilience and self-reliance. Our experienced local teams work in vulnerable, hard-to-reach areas. Guided by a vision of a just, caring, and sustainable world, our mission is to save lives, alleviate poverty, and empower communities in line with the core humanitarian principles of humanity, impartiality, neutrality, and independence.

Position Overview

As the Fundraising Officer, you identify, plan and execute a range of regional fundraising campaigns and meet annual income targets by ensuring regional fundraising activities are undertaken at agreed levels of return on investment. Also exploring new innovative fundraising opportunities, as well as more traditional events, exhibitions, conferences and dinner. All in order to build awareness of Human Appeal (HA) projects and donor relationships. Increase income generation/donations year on year, to contribute towards the fundraising (FR) strategy and growth, for HA beneficiaries.

Main Responsibilities

• Undertake regular regional fundraising activities via innovative and traditional opportunities.
• Meet annual income targets.
• Achieve donation income growth and donor growth (Year-Over-Year) with satisfactory return on investment, in line with Fundraising strategy.
• Deliver Quality Assurance in line with Health & Safety, customer satisfaction, complaints management, and Fundraising Regulators code of conduct.
• Promote and wholly adhere to the fundraising code of conduct and best practice by understanding its ruling and conducting Fundraising events within its parameters in order to safeguard Human Appeal, maintain high professional standards and maintaining Human Appeal public image.
• Establish clear lines of communications in the region by being the main point of contact between local organizations and Human Appeal. This will involve negotiating agreements, generating leads, managing events, providing assistance/Human Appeal branding materials and liaising centrally with the Head Office Fundraising Department, in order to improve interdepartmental efficiency, maximize fundraising potential, and ensure value for money.
• Providing support to Fundraising colleagues, when necessary, by attending and contributing positively to Fundraising regional/national meetings, understanding support needs and providing this to colleagues especially during peak periods (e.g. Ramadan). To help support a positive working environment, help distribute manpower and ensure smooth running of Fundraising operations.
• Help identify, develop and manage new/innovative regional fundraising opportunities and emergency campaigns (events, exhibitions, conferences, partnerships) by adopting a responsive, opportunistic, keep up to date with wider global events and local community events/trends. To ensure Human Appeal is responsive and adapting to a changing environment locally and internationally and to demonstrate breadth to our donors.
• Maintain internal procedures/administration such as donor management system, account management system, and cash counting protocols by ensuring information input securely in a timely fashion to help maintain internal control and mitigation of risk.
• Secure all income logs by ensuring they are filed correctly and that cash is bagged, sealed, tagged and banked in line with protocol to create and maintain Human Appeal funds.
• Broadly assist in and contribute towards the development, maintenance and delivery of Human Appeal’s fundraising plan in the region to help create an achievable fundraising plan.
• Adhere to the charities policies and procedures, e.g. fundraising code of conduct, Health & Safety at Work, Freedom of Information Act 2000, Data Protection Act 1998, Equal Opportunities, Company Handbook, Quality Management System, Investor in People, etc. at all times in order to maintain high professional standards and maintain HA’s public image.
• Demonstrate on-going professional development through reflective practice and participation in internal and external development opportunities as evidenced in a Continuing Professional Development plan, taking a proactive role in own learning and development activities (e.g. private study, e-learning) to benefit self and Human Appeal for the future.
• Take on board other duties in line with Fundraising strategy as per the request of the Senior Leadership in order to ensure Human Appeal’s adaptability to change and maintain growth.

Candidate essential criteria

• Proven track record of project and events coordination
• MS Office Suite
• Competent user of Social Media
• Degree in related field

Candidate desirable criteria

• Experience using Donor Management systems, e.g. Salesforce, is desirable
• Additional languages such as Arabic, Urdu are desirable

How to apply

We are keen to appoint the right person for this position as soon as possible and will be considering applications as they are received. To maximize your opportunity, please submit your CV by clicking the link provided to apply. We look forward to receiving your application and hearing from you.

Please note that we will only be contacting the shortlisted candidates. Applying candidates must have the legal authorisation or right to work in the designated work location/duty station.

Disclaimer: Human Appeal is committed to diversity, social inclusion, and gender equality/balance, and strongly encourages applications from underrepresented groups. The organisation maintains a zero-tolerance policy toward Sexual Exploitation and Abuse and Sexual Harassment (SEA/SH), with all staff required to comply with Preventing Sexual Exploitation and Abuse and Sexual Harassment (PSEA/SH) standards and safe recruitment procedures.