General License Condominium Manager (OLCM)

GENERAL LICENSED CONDOMINIUM MANAGER

Nova Property Management Experts | Full-Time | In Office | Ottawa and surrounding area

Nova Property Management Experts is hiring a General Licensed Condominium Manager to lead a portfolio of condominium corporations in Ottawa, supported by a Limited Licensed Condominium Manager. This role suits an experienced manager with a track record of doing this work well, and we look forward to hearing what you’ve accomplished.

How We Work

Nova runs on a team model, which is not the norm in the Ottawa market. Each General Licensee is grouped with a Limited Licensee as well as a support team, and our managers share knowledge, back each other up and work closely with leadership. If you do your best work as part of a team, sharing ideas, supporting colleagues and solving problems together, you’ll feel right at home here.

The role starts in office, with a hybrid option available after probation. Our managers enjoy being in the office together, and we’re looking for someone who values that day-to-day collaboration as much as we do.

What You’ll Be Responsible For

• Leading your Board relationships: preparing agendas and management reports, attending Board meetings (including evenings), and giving Directors clear, sound advice
• Preparing and managing budgets, and overseeing capital projects from planning through completion
• Coordinating vendors and contractors on larger and more complex work
• Owning escalated issues and the more complex files in your portfolio
• Directing and delegating to your Limited Licensed Manager, who supports preventative maintenance and day-to-day operations
• Ensuring each corporation is managed in accordance with the Condominium Act, 1998, its governing documents and applicable legislation
• Responding to owners and residents promptly and professionally, and keeping accurate records
• Taking part in the on-call rotation

What You Bring

• CMRAO General Licence in good standing
• Proven experience managing Ontario condominium corporations as the lead manager on your files
• Board experience: you have run meetings, written management reports and handled difficult conversations with Directors
• Budget and capital project experience: you have built budgets and seen major projects through to completion
• Working knowledge of condominium legislation and governance, including the Condominium Act, 1998
• Experience directing others: you delegate clearly, stay accountable for the result and work well as part of a team
• Strong follow-through: you take ownership of your files, manage competing priorities and see things through
• Proficiency with Microsoft Office
• Valid driver’s licence and access to a vehicle
• Availability for evening Board meetings and on-call coverage

How to Apply

Send your resume with a short cover note (one page maximum). It’s your opportunity to show us what you’ve done, so please include:

• Your current portfolio: how many corporations you manage, their size and building types
• A capital project you led. Tell us what the project was, the building type, the approximate budget, and one thing that didn’t go to plan. What did you do about it?
• A difficult Board situation. Describe a time a Board disagreed with you or with each other. What was the issue, what did you do, and how did it turn out? If you’d handle it differently now, tell us how.

The Details

Position: General Licensed Condominium Manager

Employment: Full-Time

Work Model: In office, with a hybrid option after probation

Location: Ottawa and surrounding area

Salary: $70,000 - $95,000 annually

Licence: CMRAO General Licence required

Benefits: Health benefits after probation and a cell phone allowance

On-Call: Additional compensation while on call, plus overtime opportunities

Professional Development: Continuing education and professional association memberships