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Publié le mois dernier

Genesys Cloud CX Technical Lead

@ CGI

Toronto, Ontario

Temps plein
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CGI is hiring a Genesys Cloud CX Technical Lead to design, develop, integrate and deliver cloud contact centre solutions. The role balances stakeholder expectations with customer requirements, architecture standards, delivery schedules and quality objectives. The position is hybrid, with at least 2 days per week in the downtown Toronto office or a Toronto client office.

Responsabilités :

  • Lead design, development and integration of cloud contact centre solutions
  • Deliver solutions balancing stakeholder expectations
  • Ensure alignment with customer requirements and architecture standards
  • Manage delivery schedules and quality objectives

Résumé des exigences :

  • Specialized expertise in Genesys and CCaaS development
  • Experience with Microsoft Azure
  • Ability to lead technical delivery

Outils et compétences

Source et dates

Type de source non vérifié · njoyn

Date publiée par l’employeur
2026-10-07
Première détection par notre source
2026-10-17
Mise à jour du dossier source
2026-10-17

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauChef d’équipe
DomaineDéveloppement logiciel
Heures par semaine40 (estimé)
Milieu de travailBureau, Chez les clients
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

ChampValeur
Taille10001+
Siège socialE-Commerce Place
Offres sur Jobsy513
Description
CGI is seeking a Genesys Cloud CX Technical Lead with specialized expertise in Genesys, CCaaS development, and Microsoft Azure. This role will lead the design, development, integration, and delivery of cloud contact centre solutions while balancing stakeholder expectations and ensuring alignment with customer requirements, architecture standards, delivery schedules, and quality objectives.

This role is hybrid and requires you to be at our downtown Toronto office and/or a client office in Toronto at a minimum 2 days per week, subject to change at any time.

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