Publié il y a 2 mois
Global Order Desk
@ Katch Kan
Edmonton, Alberta
En bref
Katch Kan is hiring a full-time Global Order Desk professional to handle customer service and order desk support. The role covers customer inquiries, quotes and orders, shipping and receiving coordination, and CRM and inventory records. A drug and alcohol test is a condition of employment.
Responsabilités :
- Manage inbound calls, emails and customer inquiries
- Prepare quotes and process sales orders
- Maintain customer, quote and order records in CRM
- Coordinate order fulfillment with the warehouse and shipping team
- Process intercompany orders
Résumé des exigences :
- High school diploma or equivalent
- Minimum 1 year shipping and receiving experience
- 1 year customer service, order desk or administrative experience preferred
- Strong communication, organization and computer skills
- Forklift experience an asset
Outils et compétences
Source et dates
Site carrière / système de candidatures · bamboohr
- Date publiée par l’employeur
- 2026-09-13
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Entrepôt |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Vérifications | drogues et alcool |
| Formation | Secondaire (DES) (exigé) |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Katch Kan
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Protecting the Environment and Lives
Description complète de l’entreprise
In response to industry challenges, Katch Kan™ emerged in 1994 with the objective of optimizing rig performance, personnel safety, and sustainable development within the upstream oil and gas industry. With these goals in mind, the company engineered both the Rig Safety System™ and Zero Spill System™. Today, these two systems responsibly reduce strain, sprain, and crush injuries, occurring to personnel on the work-floor (especially those new to the industry), while also providing oil companies and contractors with a means to minimize or eliminate on-site fluid contamination and loss. Katch Kan™'s systems make it easy to reduce environmental footprint and maximize rig safety and are able to adapt to any rig, anywhere in the world. Katch Kan™ is an ISO 9001, 14001 and COR certified company, driven to provide quality standardized results through its practices; now operating in over 60 countries worldwide. No other company in the world functions under the same model, nor provides rig safety and zero spill technology as effectively. Katch Kan™ helps oil companies and their associated contractors with performance, safety, and environmental advantages that are measurable.
- Abonnés LinkedIn
- 3 336
- Personnes associées sur LinkedIn
- 57
- Bureaux déclarés
- 8210 McIntyre Road NW, Edmonton, Alberta T6E 5C4, CA
- 4333 Sam Houston Parkway North, Suite 100, Houston, Texas 77043, US
- Level 9, Unit 92, Business Bay Tower, Manama, Seef Area 0, BH
- 5709 S FM 1788, Midland, Texas 79706, US
- 11201 W Interstate 10, Marion, Texas 78124, US
- 3656 N Hwy 81 Frontage Rd, Ninnekah, Oklahoma 73067, US
- Catégories d’activité
- Oil and Gas
- Energy Storage
- Energy
- Autres noms enregistrés
- Katch Kan
- Spécialités
- Rig Safety System
- Zero Spill System
- and Protecting Lives & The Environment
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
In response to industry challenges, Katch Kan™ emerged in 1994 with the objective of optimizing rig performance, personnel safety, and sustainable development within the upstream oil and gas industry. With these goals in mind, the company engineered both the Rig Safety System™ and Zero Spill System™. Today, these two systems responsibly reduce strain, sprain, and crush injuries, occurring to personnel on the…
| Champ | Valeur |
|---|---|
| Secteur | Oil and Gas |
| Taille | 51-200 employees |
| Siège social | Edmonton, Alberta |
| Type d’organisation | Privately Held |
| Fondée en | 1994 |
| Spécialités | Rig Safety SystemZero Spill Systemand Protecting Lives & The Environment |
| Offres sur Jobsy | 5 |
| Voir la page |
Katch Kan™ has been pro-actively providing sustainable Well Life Cycle Solutions™ to the Upstream Oil and Gas Industry for over 25 years. Katch Kan™ is an ISO 9001/14001, COR (Certificate of Recognition) and ETV (Canadian Environmental Technology Verification) certified Original Equipment Manufacturer with offices in Canada, USA, and Bahrain.
When used together, the Central Containment System™ and other Katch Kan™ Systems increase personnel safety and reduce the environmental impact. Our systems lessen liabilities and costs associated to the cleanup, remediation, and reclamation phases.
At Katch Kan we live by our Values of Reliable, Responsible, Responsive, Respectful, and Results to foster a dynamic work environment that secures the functionality of the business to drive extensive and sustainable growth for our people and our clients.
Position Introduction:
We are seeking an experienced and highly capable Global Order Desk professional to join our team. This is a full-time position responsible for providing customer service and order desk support. The role involves managing customer inquiries, processing quotes and orders, coordinating shipping and receiving activities, and maintaining accurate inventory and CRM records to ensure smooth and timely order fulfillment.
Position Title - Order Desk
Job Description
Qualifying prospects and closing sales, via internet, inbound and outbound phone calls, current base client proposals, and building and maintaining client relationships. Procure materials or other goods as well as process orders, manage incoming and outbound shipments, and ensure the general organization of the warehouse
Job Specific Accountabilities
- Act as the primary point of contact for customers by managing inbound calls, emails, walk-ins, and customer inquiries in a professional and timely manner.
- Manage RFQs (Requests for Quote), prepare accurate quotations, and process sales orders once purchase orders are received.
- Maintain and update all customer, quote, and order information accurately in CRM.
- Build and maintain strong customer relationships while identifying opportunities for upselling and additional sales.
- Coordinate closely with the warehouse and shipping team to ensure accurate, complete, and on-time order fulfillment. Follow up with customers to ensure satisfaction and identify potential business opportunities.
- Process intercompany orders and support internal coordination between departments to ensure smooth operations.
- Perform other duties as assigned.
Katch Kan Accountabilities
- Company Values– All employees will know and follow the 5 R values of the company:
- Reliable, Responsible, Responsive, Respectful, Results
- Goals Orientation – Setting, pursuing, and attaining goals, regardless of obstacles or circumstances.
- Time and Priority Management: Prioritizing and completing tasks to deliver desired outcomes within allotted periods.
- Understanding Others: Understanding the uniqueness and contributions of others.
- Self-Starting: Demonstrating initiative and willingness to begin working.
Recommended Education & Experience
- High School diploma or equivalent
- Minimum 1 year Shipping and Receiving experience
- Minimum 1 year of customer service, order desk, or administrative experience preferred.
- Strong communication, organizational, and computer skills
- Forklift experience is considered an asset.
Preferred Software Experience
- Office 365 – MS Word, Outlook, Excel, PowerPoint, Teams
- Site Docs
- ZOHO CRM
- Sage 100
Job Hazards:
- Daily commuting to and from work.
- Minimal lifting.
- Workstation Ergonomics.
- Extensive time viewing the computer screen.
- Ergonomics related to working at a desk.
Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties, and responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
*As a condition of employment, you must be able to pass a Drug & Alcohol test.
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