Greenhouse Experience Specialist

Job Type: Permanent
Work Model: Hybrid
Reference code: 135688
Primary Location: Montreal, QC
All Available Locations: Montreal, QC

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Do you have a passion for delivering innovative and exceptional experiences for teams and clients? Do you like to disrupt and cultivate provocative ideas? Look at this exciting opportunity as part of the Deloitte Greenhouse Experience Program team

What will your typical day look like?

Greenhouse Specialists blend organizational excellence and business acumen with the overarching mission to create exceptional client experiences at Deloitte. This is an exciting opportunity to work with a wide array of clients to solve exciting business challenges, stretch your critical thinking and problem-solving skills, and network with executive-level clients as well as Deloitte leaders.

Individuals in this role, under the guidance of the Market Lead, will work with facilitators, Deloitte teams, clients, and other key stakeholders to strategically shape the overall experience. Greenhouse Specialists may also have the opportunity to apprentice as a junior facilitator to grow and develop their facilitation skills.

For positions based in Quebec: Bilingualism in French and English is required for this position due to the nature of the role having interactions with National & Global clients and project teams.

Some of your responsibilities will include:

• Collaborate with the Lead Facilitator to support the delivery of a Greenhouse session, either in-person at your local Greenhouse or across Canada online.
• Assist in coordination of the workshop planning process, including taking notes during scoping and planning calls, tracking action items, and supporting with research activities.
• Listen to clients and account teams to understand client challenges and opportunities.
• Engage with Deloitte clients, account teams and broader ecosystem to gather background information and collateral to support session design.
• Apply knowledge of business terms and definitions and begin to understand how organizations make decisions based on strategic, financial, and market considerations.
• Participate in the development of comprehensive documentation for each session which includes capturing notes, building slide decks, synthesizing, and organizing the information for summary reports.
• Contribute to Experience Design Execution and collaborate with the team to enhance session delivery.
• Participate in day-of session delivery by managing all session materials (invitations, presentations, and workbooks etc.), utilizing digital collaboration tools, and supporting breakout activities.
• Research and pilot innovative client experience approaches that can be deployed in the Greenhouse environment.
• Build relationships and serve as an ambassador for the Greenhouse Experience Program to educate account teams on the Greenhouse design process.

About the team

Organizations of the future recognize that shifting mindsets unlocks the creative potential required to imagine new ideas, ignite action and transform systems. The Greenhouse Experience Program is the engine that catalyzes the change.

With our expertise in strategic facilitation and experiential engagement, the Deloitte Greenhouse co-creates interactive experiences to generate momentum, build vibrant teams and accelerate decision making. Behavioral science, group dynamics, innovation theory, design thinking, and strategy converge to help our clients solve their toughest business challenges. Be it in person in a Greenhouse, offsite or online with our Canada-wide client base, the team elevates the experience and engagement.

Enough about us, let’s talk about you

We are looking for motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence. You are someone with:

• Minimum of 3-5 years of experience in a client-facing or professional services organization or related environment.
• Demonstrates basic business writing and effective document development skills (including note taking and tailoring complex information), exhibiting logical structuring and appropriate formatting.
• High comfort and professionalism when communicating with clients and executives (verbal and written communications), including copy-writing skills to support our engagements are highly desirable.
• Proven proficiency with technology including online collaboration tools (MS Office, Teams, Zoom, Klaxoon, Miro, PollEverywhere) and comfort learning how to use new cutting-edge tools.
• Excellent organizational and project management skills. We move at fast pace, so time management skills are essential.
• Demonstrated comfort with ambiguity and has what it takes to push forward despite it.
• Must be able to lift and move 25 lbs.
• Fluency in both French and English is required.

Total Rewards

The salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at [email protected] if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or [email protected] for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.