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Guest Service Leader / Shift Leader - JOEY Burrard

@ JOEY Restaurants

Vancouver, Colombie-Britannique

19–27 $/h1+ ans d’expérience
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JOEY Restaurants is hiring a Guest Service Leader (Shift Leader) at JOEY Burrard to lead a team of 50 to 100 people, drive guest experience and develop staff. The role manages in-store budgets and forecasts and recruits and retains talent. Pay is $19 to $27 per hour including the anticipated tip portion, with flexible scheduling.

Salaire :

19 $–27 $ de l’heure

Responsabilités :

  • Attract, retain and develop a team of 50-100 people
  • Deliver quarterly strategic planning goals
  • Manage in-store budgets and forecasts
  • Uphold standards in product, profit, environment and experience
  • Support new restaurant openings across Canada and the US

Résumé des exigences :

  • 1-3+ years of experience in team leadership
  • Proven ability to develop, coach and inspire a high-performing team
  • Proactively recruit, hire and retain talent
  • Ability to manage in-store budgets and forecasts
  • High attention to detail with integrity

Outils et compétences

Avantages mentionnés

Mieux-être
Source et dates

Site carrière / système de candidatures · workable

Date publiée par l’employeur
2026-06-10
Première détection par notre source
2026-10-09
Mise à jour du dossier source
2026-10-15

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineOpérations
Expérience1 an(s) et plus
Expérience en gestion1 an(s) et plus
Gestion d’équipeOui
Milieu de travailMagasin, Restaurant ou cuisine
PositionAssis et debout
Exigences physiquesphysique modéré · ordinateur faible
Avantages mentionnésHoraire flexible, Prime de rendement, Rabais employé, Mieux-être, Repas gratuits ou à rabais, Formation payée

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

JOEY Restaurants

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Globally inspired. A team of award-winning chefs. Unparalleled hospitality. Unleash your potential.

Description complète de l’entreprise

JOEY Restaurants exists to unleash the full potential of our people, our craft, and the experiences we create for our guests. With multiple locations across North America, we explore the globe for bold, addictive flavors and bring them to life in signature dishes and drinks. But it’s our people who make the real difference. From the kitchen to the dining room to the Corporate Office, we invest in the best; then give them the tools, environment, and opportunities to grow. At JOEY, we don’t just offer jobs - we build careers. We develop leaders at every level, celebrate high performance, and empower our teams to carve their own path. Because when our people thrive, everything else follows. We live by a simple credo: “Genuine warmth and care is always on the table.” It’s more than hospitality - it’s how we show up for each other, how we take care of our guests, and how we give back to the communities we’re part of. Whether it’s a table for two or a team of 200, we lead with care in every interaction. Proudly recognized as one of Canada’s Best Workplaces by Great Place to Work® for almost two decades, JOEY is where passion meets purpose — and where potential is unleashed. These awards are a testament to our commitment to creating an environment where people are inspired to learn, grow, and discover their full potential. The JOEY Restaurant Group is an equal employment opportunity employer of all qualified individuals, including minorities, women, veterans, and individuals with disabilities.

Abonnés LinkedIn
92 102
Personnes associées sur LinkedIn
2 726
Bureaux déclarés
  • Suite 2400, 1177 West Hastings, Vancouver, BC V6E 2K3, CA
Catégories d’activité
  • Restaurants
Autres noms enregistrés
  • JOEY Restaurant Group
  • JOEY Restaurants
Spécialités
  • Premium Casual Dining
  • Origin Inspired and Sourced Cuisine
  • and Hospitality
Le profil indique une agence de recrutement
Non
Investissement total déclaré
0

La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.

JOEY Restaurants exists to unleash the full potential of our people, our craft, and the experiences we create for our guests. With multiple locations across North America, we explore the globe for bold, addictive flavors and bring them to life in signature dishes and drinks. But it’s our people who make the real difference. From the kitchen to the dining room to the Corporate Office, we invest in the best; then…

ChampValeur
SecteurRestaurants
Taille5,001-10,000 employees
Siège socialVancouver, BC
Type d’organisationPrivately Held
Fondée en1992
SpécialitésPremium Casual DiningOrigin Inspired and Sourced Cuisineand Hospitality
Offres sur Jobsy213
LinkedInVoir la page
Description

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.

As a Service Leader, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team of 50-100 individuals, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience.

Requirements

  • 1-3+ years of experience in team leadership
  • Proven ability to develop, coach and inspire a high-performing team
  • Proactively recruit, hire and retain talent
  • Ability to manage in-store budgets and forecasts
  • High attention to detail with integrity to elevate the guest experience
  • Open to supporting new restaurant openings across Canada and the US

Core Values

  • You value honesty and humility. You have integrity and do what you say.
  • You approach life with fearless determination and a sense of fun.
  • You are creative, risk-taking, visionary and cutting edge. You choose to lead.
  • You contribute to a strong culture and are committed to the team.
  • You are passionate about quality and professionalism.
  • You believe in unleashing the potential in others.

Wage Range

$19 - $27 / hour

This compensation is inclusive of the anticipated restaurant tip portion.

Benefits

  • This role is eligible for participation in our tip program, allowing you to boost your income.
  • Competitive base compensation opportunity
  • Flexible scheduling to accommodate your personal and family needs
  • Ongoing mentorship to support personal and professional goals
  • Fun, Team-driven and inclusive community
  • Dynamic, fast-paced, and agile work environment
  • World-class Culinary and Service training
  • Compete through culinary and bar challenges
  • Meal discounts
  • Fitness membership discounts
  • Recruiting & Referral bonus program incentives

Your journey starts here.

If you're looking for a place to meet your potential, we'd like to meet you. Roll up your sleeves. Your journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.

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