Guidewire Business Analyst - PolicyCenter, BillingCenter, ClaimCenter

Job Title

Guidewire Business Analyst / Functional Analyst

Experience range: 5 - 10 years

Location

Mississauga, Ontario

Role Overview

We are seeking an experienced Guidewire Business Analyst with strong functional expertise across PolicyCenter, BillingCenter, and ClaimCenter. The role focuses on gathering and translating business requirements into clear, actionable system requirements while ensuring alignment with Guidewire best practices and P&C insurance processes.

Must-Have / Mandatory Skills

• Strong understanding of Guidewire suite: PolicyCenter, BillingCenter, ClaimCenter

• Expertise in requirements gathering, analysis, and documentation

• Ability to create user stories, acceptance criteria, and process flows

• Knowledge of Guidewire configuration options, product models, and best practices

• Experience in gap analysis and mapping business processes to Guidewire capabilities

• Proficiency in Agile/Scrum, backlog refinement, and sprint planning

• Understanding of integration concepts (web services, APIs, upstream/downstream systems)

• Ability to collaborate with developers, testers, architects, and business stakeholders

• Strong skills in use cases, UI mockups, data mappings, and workflow diagrams

• Experience supporting QA teams with test scenarios and requirement traceability

• Hands-on involvement in UAT planning, business validation, and defect triage

• Excellent stakeholder communication, facilitation, and workshop-leading skills

• Strong documentation, traceability, and change-management capabilities

• Knowledge of P&C insurance domain, including underwriting, billing, and claims

• Ability to translate complex business needs into clear system requirements

Key Responsibilities

• Gather, analyze, and document business requirements for Guidewire PolicyCenter, BillingCenter, and/or ClaimCenter implementations

• Collaborate with business stakeholders to convert functional needs into detailed user stories and acceptance criteria

• Conduct gap analysis between existing processes and Guidewire best-practice solutions

• Work closely with configuration and integration teams to align technical solutions with business objectives

• Facilitate requirement walkthroughs, workshops, and validation sessions

• Create and maintain process flows, use cases, data mappings, and UI mockups

• Partner with QA teams to define test scenarios and validate system functionality

• Maintain requirement traceability and manage changes throughout the SDLC

• Participate in backlog grooming, sprint planning, and Agile ceremonies

• Support defect analysis and resolution during testing cycles

• Provide functional expertise on Guidewire features and configuration options

• Ensure adherence to documentation standards and project governance

• Act as a liaison between business users, technical teams, and vendors

• Support post-deployment activities including training, production validation, and enhancements