Head Housekeeper - Northern Manitoba Remote Camp Operations

Company Description

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. And, that’s something we’re truly proud of. Work That Matters, People Who Care.

Job Description

WHAT'S THE JOB?

Housekeepers are a vital asset to our team and play an integral role in ensuring the cleanliness of rooms and dorms throughout the site. The Head Housekeeper works with the Camp Manager and to follow the company standards for quality and site cleanliness. Being out on the floor, visible and available to coach and mentor the group is vital for the success team.

This position is safety sensitive and requires a criminal record check.

The position involves a remote work lifestyle in a camp setting with the following amenities:

• All meals and accommodations are provided
• Travel is provided to and from the site locations from designated locations in Winnipeg, Thompson, Flin Flon and The Pas.
• Private room with cable television
• Access to Wi-Fi
• Access to laundry facilities and detergents
• Access to a gym and common areas

Key responsibilities include:

• Support and supervise the housekeeping and janitorial teams
• Train new employees using the provided new employee package (Greenhands and Checklists)
• Conduct initial training of JSA’s with new hires and ensure these are reviewed by the team semi-annually
• Work closely with the front desk associates, ensuring discrepancies and necessary changes are communicated immediately
• Work with the management team to assign the housekeepers daily workloads, using the provided distribution template. Fair and even distribution of the workload is key.
• Prepare the clipboards and keys for the housekeepers prior to the toolbox meeting. Ensure DWB’s and FLRA’s are provided to each member of the team and are checked throughout the day for accuracy
• Be out on the floor, working alongside the housekeepers and janitors individually and provide them with coaching and feedback
• On heavy days, completing partial/full workloads will be required of the lead
• Perform daily FTQ audits (housekeeping and janitorial), ensuring all audits for the week have been completed by Saturday
• Maintain a safe working environment at all times
• Follow all safety controls related to Covid including regular handwashing, proper use of PPE and enhanced cleaning/sanitation requirements and coach the team on the same
• Assist with any other tasks as assigned by the camp manager

Qualifications

WHO ARE WE LOOKING FOR?

• Related experience in remote lodge setting or hotel/institutional environment; commercial cleaning is considered an asset
• Experience in housekeeping is required
• Management or supervisor skills is required
• Current First Aid certification is an asset
• Knowledge of standard cleaning procedures, chemicals, equipment and products
• A team-player who is committed to providing client satisfaction
• Must have valid government issued photo ID for travel to site
• Must have the ability to complete a Criminal Background Check
• Must be able to successfully pass pre-employment drug and alcohol testing
• Ability to handle the following physical demands:
  • Lift, carry, push or pull up to 50 lbs
  • Climb ladders or stairs
  • Stand, walk, squat, kneel or sit according to task for extended periods of time
  • Perform repetitive hand work requiring full use of both hands
  • Perform work with arms at full length
  • Work with arms above shoulder height

Additional Information

WHAT’S IN IT FOR YOU?

• Enjoy excellent work-life balance with a 2 weeks on/ 1 week off rotation
• Ability to expand skills in a large camp atmosphere
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader

Work schedule and remuneration:

Head Housekeepers work on a rotational schedule of 2 weeks on/1 week off. Site locations are in remote settings, requiring either air travel to site, or via ground on our shuttle. You may be required to work nights, weekdays, weekends, and general holidays. Wages are paid on an hourly basis with a starting rate of $22.00 per hour.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND2