Publié il y a 20 jours
Healthcare Operations Centre Dispatcher
@ Paladin Security Group
Burnaby, Colombie-Britannique
En bref
Paladin Security Group is hiring a full-time Healthcare Operations Centre Dispatcher to run its 24/7 security operations centre for healthcare sites. The role covers call taking, radio communication, alarm dispatch, incident reporting and hourly safety check-ins. The posting states a pay rate of $25.28 per hour.
Salaire :
25,28 $ de l’heure
Responsabilités :
- Handle incoming calls and radio communications
- Dispatch alarm responses and security resources
- Respond to emergencies and escalate critical issues
- Document incidents and write clear reports
- Perform and log hourly safety check-ins
Résumé des exigences :
- Typing speed of at least 50 WPM
- Proficiency in Microsoft Word, Excel and Outlook
- Strong written and verbal communication
- Ability to prioritize and multitask in high volume
- Composure and problem-solving under stress
Outils et compétences
Source et dates
Type de source non vérifié · classet
- Date publiée par l’employeur
- 2026-10-22
- Première détection par notre source
- 2026-11-07
- Mise à jour du dossier source
- 2026-11-07
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | Service à la clientèle |
| Heures par semaine | 40 (estimé) |
| Horaire | jour, soir, jours fériés, fins de semaine, nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Candidatures encouragées | Personnes handicapées |
| Avantages mentionnés | Mieux-être |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Paladin Security Group
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Making the World a Safer & Friendlier Place
Description complète de l’entreprise
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry. About Us Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast. Our Mission Paladin’s mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients’ safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
- Abonnés LinkedIn
- 53 403
- Personnes associées sur LinkedIn
- 5 693
- Bureaux déclarés
- Suite #201, 3001 Wayburne Drive, Burnaby, British Columbia V5G 4W3, CA
- #600 Oxford Tower Suite, 10025 102A Ave NW, Edmonton, Alberta T5J 2Z2, CA
- #101 - 50 Bedford Highway, Halifax, NS B3M 0J9, CA
- #400 - 401 The West Mall, Toronto, ON M9C 5J5, CA
- #1420 – 220 Portage Avenue, Winnipeg, Manitoba R3C 0A5, CA
- #100 - 124 Seymour Street, Kamloops, British Columbia V2C 2E1, CA
- #227 - 1891 Springfield Road, Kelowna, British Columbia V1Y 5V5, CA
- 190 Victoria Street, Prince George, British Columbia V2L 2J2, CA
- 420 William Street, Victoria, British Columbia V9A 3Y9, US
- #300 - 7101 5th Street SE, Calgary, Alberta T2H 2G2, CA
- 10-431 MacKenzie Boulevard, Fort McMurray, Alberta T9H 4C5, CA
- #103 - 9805 97th Street, Grande Prairie, Alberta T8V 8B9, CA
- #202 – 514 Stafford Dr N, Lethbridge, Alberta T1H 2B2, CA
- #103 - 7240 Johnstone Drive, Red Deer, Alberta T4P 3Y6, CA
- 6209 E 50th Ave, Lloydminster, Saskatchewan S9V 2G4, CA
- #5 – 318 105th Street East, Saskatoon, Saskatchewan S7N 1Z3, CA
- #20 99-18th Street, Brandon, Manitoba R7A 0N2, CA
- #110 - 993 Princess Street, Kingston, Ontario K7L 1H3, CA
- #1 - 543 Mill Street, Kitchener, Ontario N2G 2Y5, CA
- #229 - 1069 Wellington Road South, London, Ontario N6E 2H6, CA
- 5546 Portage Road, Niagara Falls, Ontario L2E 6X2, US
- #116 - 2885 Lauzon Parkway, Ontario, Windsor N8T 3H5, CA
- #102 - 12 Gleneyre Street, St. John's, Newfoundland and Labrador A1A 2M7, CA
- #201 - 52 Antares Drive, Ottawa, Ontario K2E 7Z1, CA
- Autres noms enregistrés
- Paladin Security Group Ltd
- Spécialités
- Security Guards
- Specialized Security
- Security Systems
- and Investigations
- Le profil indique une agence de recrutement
- Non
As one of Canada’s Best Managed Companies, boasting Canada’s 10 Most Admired Corporate Cultures, Paladin is Canada’s leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective…
| Champ | Valeur |
|---|---|
| Secteur | Security and Investigations |
| Taille | 10,001+ employees |
| Siège social | Burnaby, British Columbia |
| Type d’organisation | Privately Held |
| Fondée en | 1976 |
| Spécialités | Security GuardsSpecialized SecuritySecurity Systemsand Investigations |
| Offres sur Jobsy | 335 |
| Voir la page |
Position Overview
Job Title: Healthcare Operations Centre Dispatcher
Employment Type: Full-time
Pay Rate: $25.28 per hour
Site Overview
The Paladin Security Operations Centre serves as a 24/7/365 centralized escalation point and communications hub for our healthcare security program. Connecting on-site security guards, management, and client leadership, the centre ensures fast, organized, and reliable support across healthcare environments.
What You'll Be Doing
As a Healthcare Operations Centre Dispatcher, you will serve as a multi-faceted call taker, dispatcher, report writer, and response coordinator. You will act as a vital support system for healthcare security operations by managing real-time incidents and clear communication.
Handle incoming phone calls and radio communications calmly and professionally.
Dispatch alarm responses and deploy security resources effectively within designated timeframes.
Respond to book-offs, accident reports, and active emergencies, escalating critical issues to management as needed.
Document all response details and compile clear, accurate incident reports for clients and internal leadership.
Perform and log hourly safety check-ins in accordance with Paladin and WorkSafeBC policies.
Maintain strict confidentiality while handling sensitive healthcare and security information.
Must Haves
Minimum typing speed of 50 WPM.
Proficiency with computers, including Microsoft Word, Excel, and Outlook.
Strong written and verbal communication skills.
Proven ability to prioritize tasks, multitask, and manage time in a high-volume setting.
Ability to maintain composure and problem-solve effectively during stressful situations.
Nice-to-Haves
Prior experience in security, call centre operations, or customer service.
Formal training or education in Public Safety Communications.
What's In It For You?
A rewarding role with a Great Place to Work Certified company.
Clear pathways for career advancement and promotion from within.
A collaborative, supportive team culture focused on professional development and employee well-being.
Why Join Our Team?
Paladin Security: Great Place To Work Certified™ 2026 – Making the World a Safer and Friendlier Place because we CARE!
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.
We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
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