Healthcare Recruiter

About Us:

Express Healthcare Staffing is a leading healthcare staffing agency dedicated to connecting highly skilled healthcare professionals with top healthcare facilities across North America. With a strong commitment to quality and service, we specialize in providing per diem and direct hire staffing solutions for nursing, allied health, and other healthcare roles.

Position Overview:

As a Healthcare Staffing Recruiter, you will play a pivotal role in our agency, handling the full recruitment lifecycle, credentialing, compliance, and inside sales for per diem positions in nursing (RN, LPN, HCA) and allied health roles (Dental, Lab, X-Ray). This role requires a proactive and organized individual who excels in a fast-paced environment, has strong relationship-building skills, and is driven by results.

Key Responsibilities:

Recruitment & Placement:

• Source, attract, and recruit qualified candidates for per diem roles, including RNs, LPNs, HCAs, and allied health professionals.
• Conduct screening interviews, verify employment, and match candidates to suitable job opportunities.
• Manage the recruitment process from initial contact to placement, ensuring a positive experience for candidates.
• Create and manage online ads and social media posts to attract candidates.

Credentialing & Compliance:

• Verify and maintain up-to-date credentials for all healthcare professionals, ensuring compliance with company and client standards.
• Conduct monthly license checks and address any issues promptly.
• Track and manage all documentation, including licenses and certifications, in the agency's database.

Staffing & Dispatch:

• Respond to client needs in real-time by dispatching qualified and credentialed clinicians using the Teambridge system.
• Monitor and ensure accurate time reporting, addressing discrepancies as they arise.
• Follow up on clinician performance and client satisfaction, escalating issues to management as needed.

Client & Candidate Relations:

• Build and maintain strong relationships with healthcare facilities, understanding their staffing needs and providing tailored solutions.
• Act as the primary point of contact for both clients and candidates, offering ongoing support throughout the placement process.
• Develop long-term relationships to foster repeat business and referrals.

Sales & Market Strategy:

• Proactively market available candidates to clients and share potential leads with the Business Development team.
• Stay informed about industry trends and collaborate with the team to develop effective recruitment and sales strategies.
• Meet and exceed sales targets, contributing to the agency's growth.

Qualifications:

• Education: A post-secondary degree or diploma in a relevant field is an asset (e.g., Human Resources, Business, Healthcare Administration) is preferred.
• Experience: Minimum of 2 years of experience in recruitment, customer service, and/or inside sales
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using recruitment software, CRM systems, and MS Office Suite.
• Goal-oriented with a proven track record of meeting or exceeding sales targets.

Qualities of a Great Recruiter:

• Teamwork and Collaboration: ability to work well with others, sharing information and resources, achieving common goals and contribute to a positive team dynamic.
• Detail-Oriented: Precision in managing details is crucial, especially when handling credentialing, compliance, and time reporting for multiple candidates and clients.
• Fast-Paced: The ability to thrive in a fast-moving environment where quick decisions and actions are often required.
• Ability to Manage Multiple Priorities: Effective multitasking skills to juggle recruitment, sales, compliance, and client relationships simultaneously.
• Organization: Strong organizational skills to keep track of various tasks, deadlines, and responsibilities.
• Critical Thinking: The capability to assess situations, identify potential issues, and develop solutions efficiently.
• Communication: Exceptional verbal and written communication skills to interact effectively with candidates, clients, and team members.
• Entrepreneurial Spirit: A proactive and innovative mindset to drive growth, improve processes, and identify new opportunities for the agency.

What We Offer:

• Competitive salary with performance-based incentives (commission/bonuses).
• Comprehensive benefits package
• Outstanding onboarding, professional development opportunities and ongoing training.
• A supportive and collaborative team environment
• Opportunities for career growth