Heavy Duty Repair Tech II

Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and help our customers get the job done right. Proudly serving customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and a Family Focus, we’re looking for hands-on and team-focused individuals who thrive in a fast-paced environment to join our family for the existing vacancy described below.

How you’ll contribute

TheHLA Repair Technician II is all about producing a strong and reliable fleet to help our customers get the job done right. With safety at the forefront, we inspect, test, and diagnose each piece of equipment with care and provide guidance to the Service Technicians. Responsibilities include:

• Diagnose and repair construction and aerial equipment as it relates to various diesel, hydraulic and electrical equipment, including Skid Steers, Mini Excavators, Aerial Reach Equipment and towable equipment.
• Ensure all equipment is rental-ready and meets set quality and safety standards.
• Follow the appropriate checklists and procedures, referring to owner’s manuals and schematics when needed.
• Operate and test equipment under actual operating conditions, if possible.
• Provide guidance to Service Technicians on the appropriate service/repairs required.
• Assist in making decisions related to equipment retirement.
• Possess excellent product knowledge including features, benefits, and safe operating techniques.
• Actively listen to customers to ensure they are treated in a fair and consistent manner and resolve issues as they arise.
• Follow all paperwork and computer procedures related to servicing of equipment.
• Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.

Health and Safety will always be the number one priority at Stephenson’s so every employee has the shared responsibility of keeping themselves and all others safe by following the Safety Commitments, PPE requirements and all SOPs and Policies as laid out by Stephenson’s and governing laws. Every Stephenson’s employee has a duty to report any unsafe working conditions and ensuring that they and their co-workers at all levels of work are wearing their PPE and following our SOPs and policies.

What you bring to the table

• High School Diploma or equivalent.
• Minimum 3 years of Heavy Equipment repair or related experience.
• Heavy equipment trades certification is an asset
• Must be able to lift up to 50lbs on a regular basis
• G Class Driver’s License and clean Drivers Abstract.
• Must possess a mechanical aptitude and ability to work independently with minimal supervision.
• Experience with Health and Safety training is an asset (i.e. WHMIS, etc.).
• Action-oriented with attention to detail and a focus on quality and safety.

Why you’ll love working here

• Safety is our #1 priority
• Competitive wages and bonus opportunities
• Paid time off
• Company paid benefits including health, dental and vision care
• Life insurance and RRSP matching
• Annual uniform and PPE allowance
• Discounted gym membership and exclusive store discounts
• Internal training, career development, mentorship, and apprenticeship options
• A tight-knit team that treats you like family

We are thankful to all applicants, and will reach out to those that qualify. While our applicant tracking system has AI capability, it is not used to screen, assess, or select candidates.

Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.