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Help Desk Support

@ Agilus Work Solutions

Toutes ses offres Site Web

Ottawa, Ontario

20–23 $/hContrat2+ ans d’expérience
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En bref

Agilus Work Solutions is hiring a contract Help Desk Support specialist in the public sector in Ottawa, Ontario. The role provides second-level technical support for hardware, software, network and access issues by phone, email and ticketing, at $20.00 to $23.00 hourly.

Salaire :

20 $–23 $ de l’heure

Responsabilités :

  • Fournir un soutien technique pour matériel, logiciels, réseau et accès
  • Diagnostiquer et résoudre les incidents rapidement
  • Gérer et mettre à jour les billets de soutien
  • Installer et configurer postes de travail et périphériques
  • Escalader les problèmes complexes aux équipes appropriées

Résumé des exigences :

  • Minimum de 2 ans de soutien technique en help desk ou service desk
  • Cote de sécurité Secret active obligatoire

Outils et compétences

ITSM toolsMicrosoft technologiesticketing systems
Source et dates

Site carrière / système de candidatures · careerpage

Date publiée par l’employeur
2026-11-08
Première détection par notre source
2026-10-11
Mise à jour du dossier source
2026-11-08

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauIntermédiaire
DomaineTI
Expérience2 an(s) et plus
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau, Chez les clients
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
Cote de sécuritéSecret

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Agilus Work Solutions

Profil d’entreprise sauvegardé

Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Experts in Specialized Talent for Nearly 50 years. Canada's largest, full service, privately-owned recruiting firm.

Description complète de l’entreprise

Looking for work doesn’t have to feel overwhelming. Agilus connects job seekers with employers in Canada who value your skills, goals, and potential, across technology, engineering, professional, skilled trades, and public sectors. Whether you’re seeking a permanent role, contract, or fresh start, we’ll help you find work that fits. We’ll make the process easier and more rewarding. Hiring the right people is critical to your success. Agilus finds, hires, and manages top talent across industries with flexible workforce solutions, deep industry expertise, and talent hiring strategies. As experts in specialized talent, Agilus’ services and solutions focus on the talent powering digital transformations, energy transition and the businesses shaping Canada’s future.

Abonnés LinkedIn
149 005
Personnes associées sur LinkedIn
250
Bureaux déclarés
  • 10012 Jasper Ave, Edmonton, AB T5J 1R2, CA
  • 600 - 10 Kingsbridge Garden Circle, Mississauga, Ontario L5R 3K6, CA
  • Victoria, British Columbia V8V 3K8, CA
  • 13761 96 Avenue, Suite 406, Surrey, British Columbia V3V 1Z2, CA
  • 800 5 Ave SW, Suite 1600, Calgary, Alberta T2P 3T6, CA
  • 10012 Jasper Ave NW, Edmonton, Alberta T5J 1R2, CA
  • Winnipeg, Manitoba R3C 1V4, CA
  • 301 Croft Dr, Unit 3, Windsor, Ontario N8N 2L9, CA
  • Sarnia, Ontario N7T 7T9, CA
  • Brockville, Ontario K6V 5K1, CA
  • 275 Slater St, Suite 1800, Ottawa, Ontario K1P 5H9, CA
  • 5475 Spring Garden Rd, 501, Halifax, Nova Scotia B3J 3T2, CA
  • 40 University Ave, Suite 905, Toronto, Ontario M5J, CA
  • 1405 Mountain Road, Unit 6, Moncton, New Brunswick E1C 2T9, CA
  • 873 Boulevard Décarie, Montreal, Quebec H4L 3M2, CA
  • 1305 Boulevard Lebourgneuf, 101, Québec, Quebec G2K 2E4, CA
Autres noms enregistrés
  • Agilus Work Solutions
Spécialités
  • engineering
  • information technology
  • light industrial
  • recruitment
  • sourcing
  • MSP/VMS
  • master vendor
  • technology
  • skilled trades
  • accounting & finance
  • contingent workforce
  • digital
  • candidate engagement
  • human resources
  • talent acquisition
  • Federal Government
  • Life Sciences
  • Contract
  • Permanent Roles
  • and Staffing
Le profil indique une agence de recrutement
Oui
Toutes ses offres Site Web

Looking for work doesn’t have to feel overwhelming. Agilus connects job seekers with employers in Canada who value your skills, goals, and potential, across technology, engineering, professional, skilled trades, and public sectors. Whether you’re seeking a permanent role, contract, or fresh start, we’ll help you find work that fits. We’ll make the process easier and more rewarding. Hiring the right people is…

ChampValeur
SecteurStaffing and Recruiting
Taille201-500 employees
Siège socialEdmonton, AB
Type d’organisationPrivately Held
Fondée en1976
Spécialitésengineeringinformation technologylight industrialrecruitmentsourcingMSP/VMSmaster vendortechnologyskilled tradesaccounting & finance
Offres sur Jobsy327
LinkedInVoir la page
Description

Agilus by Synergie is recruiting for a Help Desk Support in the Public Sector in Ottawa, Ontario. Provide second-level technical support to end users by troubleshooting hardware, software, network, and access-related issues through phone, email, and ticketing systems while ensuring timely resolution and excellent customer service. The ideal candidate will have experience working in high-volume help desk environments, using IT service management (ITSM) tools, and supporting Microsoft-based technologies. What's in it for you:$20.00 - $23.00 hourlyGain hands-on experience supporting a wide range of IT systems, technologies, and end users in a fast-paced technical environment.Enjoy opportunities for professional growth, continuous learning, and career advancement within the technology field.Develop your troubleshooting and customer service skills while working alongside experienced IT professionals.Responsibilities:Provide technical support for hardware, software, network, and user access issues.Diagnose, troubleshoot, and resolve incidents in a timely manner.Manage and update support tickets while maintaining accurate documentation.Install, configure, and support desktop, laptop, and peripheral devices.Escalate complex technical issues to appropriate teams when required.Deliver professional customer service and technical guidance to end users.Requirements:Minimum of 2 years providing technical support in a help desk, service desk, or IT support environment.Must hold an active Secret Security Clearance This posting is for future talent planning and does not reflect a current vacancy. Let's connect! Please apply directly online Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

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