HR Generalist

Jim Keay Ford Lincoln has proudly served the Ottawa community for over 40 years. We are currently seeking an experienced and motivated HR Generalist to join our team.

This is a hands-on, standalone HR position supporting more than 80 employees across all dealership departments. The successful candidate will oversee day-to-day human resources operations, provide guidance to employees and managers, and help maintain a positive, compliant, and supportive workplace.

Position Summary

Reporting to the Corporate Financial Controller, the HR Generalist is responsible for managing the day-to-day human resources function. This individual serves as the primary point of contact for employees and managers on HR-related matters and ensures the effective administration of recruitment, payroll, employee relations, benefits, and workplace policies.

Key Responsibilities

Manage the full recruitment cycle, including hiring, onboarding, employee changes, leaves, and offboarding.

Process semi-monthly payroll, including hours worked, commissions, bonuses, vacation pay, final pay, and Records of Employment (ROEs).

Maintain accurate employee records, personnel files, attendance records, licences, training documentation, and policy acknowledgements.

Provide day-to-day HR guidance to employees and managers on performance management, attendance, discipline, workplace concerns, and policy interpretation.

Support workplace investigations, accommodation requests, medical leaves, and return-to-work plans.

Administer group benefits, including enrolments, terminations, employee inquiries, and billing reconciliation.

Ensure compliance with Ontario employment legislation, human rights requirements, workplace health and safety regulations, and WSIB requirements.

Coordinate HR policies, Joint Health and Safety Committee activities, employee communications, recognition programs, and company events.

Maintain confidentiality and handle sensitive employee information with professionalism and discretion.

Qualifications and Requirements

Diploma or degree in Human Resources Management, Business Administration, or a related field.

Minimum of one year of progressive human resources experience.

Experience processing or coordinating payroll.

Working knowledge of Ontario employment legislation, WSIB, and workplace health and safety requirements.

Experience supporting employee relations, performance management, employee benefits, and workplace leaves.

CHRP designation, or progress toward the designation, is considered an asset.

Experience in the automotive, retail, or service industry is an asset.

Skills and Competencies

Excellent communication, organizational, and time-management skills.

Sound judgment and discretion when handling confidential employee matters.

Ability to work independently and manage competing priorities and deadlines.

Strong attention to detail, particularly in payroll processing and recordkeeping.

Proficiency with Microsoft Office, HR information systems (HRIS), and payroll systems.

Experience with Payworks, DRIVE HR, PBS, InFord, or STARS is an asset.

Approachable, practical, and solutions-oriented, with a strong commitment to employee service.

What We Offer

Competitive annual salary of $55,000–$60,000.

Permanent, full-time employment.

Extended health care and dental coverage.

Vision care.

Life and disability insurance.

Employee Assistance Program (EAP).

RRSP matching and pension benefits.

Paid vacation and personal time.

Free on-site parking.

Employee pricing on vehicles and services.

Company events and employee recognition activities.

Why Join Jim Keay Ford Lincoln?

This is an excellent opportunity for an HR professional who enjoys working independently and taking ownership of a broad range of human resources responsibilities. Join an established, family-owned dealership with long-standing employees, a supportive work environment, and strong ties to the Ottawa community.

Accessibility and Accommodation

Jim Keay Ford Lincoln is committed to providing an inclusive and accessible recruitment process. Accommodations are available upon request for candidates participating in all aspects of the selection process.

Artificial Intelligence Disclosure

Artificial intelligence tools may be used during the screening, assessment, or selection of applicants for this position. All hiring decisions will include human review.

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.