Human Resource Advisor - Bilingual (4-Month Contract)

The HR Advisor will help design and lead the Company’s implementation of a new employee engagement and dispute resolution program and processes. This will include benchmarking, program design, process and policy design and improvement, investigation and utilization of best practices, implementation and oversight. Also provides oversight for local site/business unit needs in the areas of employee engagement, employee relations, change management and execution of HR core processes (where appropriate).

• Provides oversight and support for local site / business unit needs in the areas of employee engagement, employee relations, change management, local training delivery, data gathering and documentation and community relations;
• May provide core process consultation or execution support in complex work environments or to multiple geographies or business units;
• Manages complex employee relations matters including investigations, escalations, remediation and process management;
• Partners with CoE leaders to develop or refresh company policies to ensure compliance;
• Conduct internal analysis to simply, harmonize and centralize company practices to align to policies and ensure consistent and equitable treatment;
• Develop roadmap and implementation plan to transform existing employee relations communication, reporting and compliance vehicles to a more leverage enterprise insource or outsource model;
• Support CHRO or VP Legal to develop and deliver internal presentations or stakeholder interviews to support transformation of employee relations solution;
• Supports the planning, sequencing and execution of local change initiatives;
• Ensures the ongoing sustainment of the HR Service Delivery model;
• Coaches and supports line managers in driving the business and creating greater organizational health; and
• Other miscellaneous duties assigned.

Education

• Bachelor of Arts Degree

Work Experience

• Minimum of 5+ years HR generalist experience with specific competence in effectively managing complex labor or employee relations environments and demonstrated experience effectively leading teams and/or successfully implementing change management.

Knowledge, Skills and Abilities

• Bilingual (Quebec French/English) required.
• Knowledge of different employee advocacy approaches, programs, tools, etc. that ensure compliance and develop organization employee relations capability
• Led complex employee investigations, supported external arbitration hearings as HR company rep or labor relations experience
• Change management approaches, methodologies and tools
• Data Analysis and process management skills
• Conducted employee relations, investigation or policy awareness training
• Able to conduct training Must be proficient in Excel, Word and presentation software.
• Excellent interpersonal, organizational, communication, presentation skills.
• Knowledge of Human Resources policies and procedures and effective daily application.
• Able to facilitate in meetings where emotions may be high.
• Possess sound judgment and ability to listen, assess problems and arrive at good logical conclusions that achieve an appropriate balance between sound HR practices and business needs.
• Credible, professional, and high executive maturity
• Work effectively and efficiently in a matrix management environment.

Physical Requirements

• Sit for extended periods (typically 6+ hours per day).
• Use a computer, including keyboard and mouse, for prolonged periods.
• Lift and carry light items (e.g., files, office supplies, laptops, typically 20+ pounds).
• Reach, bend, or stoop occasionally to access files or office materials.
• Maintain focus and attention for long periods of desk-based work.
• Follow clear directions.
• Perform repetitive motions (e.g., typing, clicking) consistently throughout the day.

#DiscoverYourPath

Premium Retail Services is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Since 1985, Premium has been a top provider of sales and merchandising services, reshaping retail through innovation and excellence for hundreds of renowned brands across retail categories.

With 12,000+ employees across the U.S. and Canada, we are a people-first company, and we strive to ensure our team members enjoy their jobs, feel valued, and emulate our core beliefs – that’s why we frequently promote from within. We encourage our employees to innovate and expand new horizons, making internal development our cornerstone. Find your place at Premium – whether it’s merchandising, sales or brand advocacy, there's a spot for you on our team.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

AI and Automated Decision-Making Notice

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to application questions) to support our hiring team’s review. All hiring decisions include human judgment.

If you have questions about our use of AI in recruitment or require an accommodation, please contact [email protected] or by calling us at 1-800-377-2754.

For more information about how we handle your information you can consult our privacy notice here: https://www.acosta.group/privacy-policy/.

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

#DiscoverYourPath