Human Resources Coordinator - Client Groups

Southbridge Health Care LP owns and operates several long-term care and retirement Homes throughout many urban and rural areas of Ontario. We are currently seeking a Human Resources Coordinator to provide essential administrative and operational support to the Corporate and BiM teams, serving as the first HR point of contact for day-to-day inquiries. Reporting to the HR Manager – Corporate & Programs Management, this role coordinates the employee lifecycle, supports performance and engagement activities, and is responsible for maintaining accurate employee records. The HR Coordinator ensures compliance with legislative and organizational requirements while helping to deliver high-quality HR services that contribute to a positive employee experience across the homes.

This is a full-time position eligible for a hybrid work schedule, with 2-3 days per week remote. Involves occasional travel to the sites across Ontario, a reliable vehicle is a must. Standard working hours are Monday through Friday, 8:30 AM to 4:30 PM, with some flexibility depending on project requirements and occasional need for overtime. The role involves prolonged periods of sitting and working on a computer. The environment is fast-paced and deadline-driven, requiring high attention to detail and strong time management skills. The role includes regular use of computer systems and collaboration with cross-functional teams.

Key Responsibilities:

• Coordinate end-to-end onboarding for new hires, including orientation scheduling, system setup, and first-day materials.
• Support offboarding — exit documentation, system deactivation, and separation checklists.
• Prepare and maintain employee documentation including offer letters, change-of-status forms, and confirmations.
• Maintain accurate employee records and HRIS data for assigned client groups, ensuring confidentiality and compliance.
• Serve as the primary HR point of contact for Corporate and BiM managers and employees for day-to-day inquiries.
• Support the HR Manager in facilitating employee relations matters, escalating sensitive issues as appropriate.
• Coordinate performance management activities — cycle communications, tracker updates, and documentation for assigned groups.
• Assist with workforce planning activities including job postings, interview scheduling, and offer coordination.
• Assist in leave of absence administration and tracking.
• Support employee engagement and wellness initiatives, coordinating logistics and communications.
• Assist with training coordination — scheduling, enrollment tracking, and completion reporting.
• Partner with HR team to enhance culture, employee engagement, retention, well-being, and work environment.
• Assist with internal and external HR inquiries.
• Assist with HR programs and projects such as performance management, recognition, compensation reviews, and training initiatives.
• Compile and analyze HR data, preparing reports to support decision-making and identify workforce trends.
• Coordinate employee engagement initiatives and HR events that promote collaboration and well-being.
• Ensure compliance with employment legislation, organizational policies, and HR best practices.
• Contribute to continuous process improvements to enhance efficiency in HR operations.
• Perform other duties as assigned to support HR functions, initiatives, and projects.

Knowledge and Skills Required:

• Bachelor’s degree in Human Resources or a similar post-secondary diploma.
• Minimum of 1 year of HR experience.
• Solid understanding of HR best practices, employment laws, and regulations.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate and communicate across all levels of the organization.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• Strong analytical, critical thinking, and troubleshooting skills with attention to detail.
• Proficient in MS office suite (Word, Excel, PowerPoint, Outlook).

What we offer:

• The opportunity to work in a dynamic, fast-paced environment within a rapidly growing company.
• Paid time off.
• Employer-paid health and dental benefits.
• RRSP match contribution.
• Annual wellness credit to support your well-being.
• The opportunity to make a direct impact in a growing organization.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.