Immunization Clerk (Clerk I)

QUALIFICATIONS

* Shifts include occasional Evening/Weekend
* Grade 12 education (MB Standards)
* Experience using PHIMS (Provincial Health Information Management System)
* Other combinations of suitable education and experience may be considered
* Province of Manitoba Class 5 Drivers Licence, or equivalent from province of residence, and access to a personal vehicle to provide service within Prairie Mountain Health
* Proficiency with Microsoft programs (Outlook, Word, Excel, Access and PowerPoint), as well as Internet applications and other Information Technology
* Demonstrated organizational skills, and the ability to work independently
* Demonstrated problem solving and decision making skills
* Demonstrated flexibility to facilitate changes in techniques and procedures in a changing environment
* Demonstrated knowledge and competence of skills and concepts related to the position
* Demonstrated communication skills
* Ability to respect and promote confidentiality
* Ability to perform the duties of the position on a regular basis
* Ability to respect and promote a culturally diverse population
* Ability to work effectively and maintain positive working relationships with co-workers, clients and within interdisciplinary team

POSITION SUMMARY:

The Immunization Clerk plays a key role in ensuring that clients attending vaccine clinics feel welcome and safe. Immunization Clerks assist with screening, client flow, client questions and client registration.

RESPONSIBILITIES:

Overview:

1. Assists the public health staff with school and community immunization clinics.

2. Welcomes clients and performs initial screening per provincial protocols for screening prior to entry to clinics.

3. The position of Immunization Clerk functions in a manner consistent with, and supports the mission, vision and values of the employing region

4. Refers clients who fail the screening protocol or have questions to the appropriate staff member (e.g. Clinical Supervisor) if appropriate

5. Confirms the client has an appointment and updates appointment list to indicate client’s attendance.

6. Provide guidance to clients that walk-in, if applicable.

7. Assists with navigation through the site.

8. Encourages anyone entering the clinic to clean their hands with alcohol-based hand sanitizer and follow any other current infection prevention control guidelines.

9. Determines whether the client has any accessibility requirements (e.g., mobility issues, sight or hearing impaired) that require additional supports and refers to the appropriate staff member if appropriate (e.g. Clinical Manager).

10. Facilitates crowd control and clinic flow, ensuring physical distancing as per the current infection prevention control guidelines is maintained.

11. Ensures that signage is in place and visible, including screening protocols, eligibility criteria, clinic instructions and clinic flow, as appropriate.

12. Directs clients to immunization area.

13. Provides paper documents for completion as required; assists clients with completion of consent forms at community immunization clinics.

14. Refers clients to appropriate staff member (e.g. Clinical Supervisor) for discussion of any potential contraindications to immunization or questions.

15. Supports clinic flow by directing clients to the next available Immunizer.

16. Participates in and demonstrates an understanding of patient safety principles and practices in all daily activities.

17. Enters data into PHIMS (Provincial Health Information Management System).

18. Adheres to all safety and health regulations and safe work practices.

19. May be required to perform other duties and functions related to this job description not exceeding above stated skills and capabilities.

20. Other duties as assigned.