Publié le mois dernier
Industrial Refrigeration Service Manager
@ Startec
Edmonton, Alberta
En bref
Startec, a full-service thermal and process solutions firm in Edmonton, is hiring an industrial refrigeration service manager to lead its refrigeration mechanics, coordinators and administrators. The role covers day-to-day service operations, invoicing, customer relations and escalations, team performance and compliance. The posting requires a Red Seal Refrigeration Mechanic certification, ammonia or propane experience, and willingness to travel within the region; competitive wages are mentioned.
Responsabilités :
- Lead refrigeration mechanics and service operations day to day
- Manage invoicing, billing and customer escalations
- Evaluate technician performance and handle PIPs
- Align staffing with budget and promote team culture
- Ensure regulatory, safety and policy compliance
Résumé des exigences :
- Red Seal Journeyperson Refrigeration Mechanic certification
- Experience with ammonia or propane refrigeration
- Proven managerial experience, ideally multi-site
- Financial acumen and budgeting skills
- Willingness to travel within the region
- Sales experience an asset (3-5 years)
Outils et compétences
Source et dates
Site carrière / système de candidatures · jazzhr
- Date publiée par l’employeur
- 2026-10-05
- Première détection par notre source
- 2026-10-09
- Mise à jour du dossier source
- 2026-10-16
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Gestionnaire |
| Domaine | Opérations |
| Gestion d’équipe | Oui |
| Heures par semaine | 40 (estimé) |
| Déplacements | avion : aucun · route : modérés |
| Milieu de travail | Usine, Chez les clients, Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur modéré |
| Langues | English |
| Permis et certifications | Red Seal Journeyperson Refrigeration Mechanic |
| Avantages mentionnés | Horaire flexible, Formation payée |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Startec
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Everyday Mavericks driven to find a better way for our clients, every time.
Description complète de l’entreprise
Founded in 1976, Startec’s unwavering commitment to solving client problems has driven our growth to become a leader in the engineering, design, manufacture and service of compression and processing and refrigeration systems across North America. Like an Everyday Maverick, our companies are driven to find a better way. Startec Compression & Process is dedicated to providing innovative solutions to meet your unique challenges and opportunities. We are an integrated engineering equipment fabricator specializing in the modularized design and packaging of process, refrigeration and rotating equipment solutions. Startec Service is focused on solving your field refrigeration and HVAC challenges and is one of the most trusted and respected names in industrial refrigeration, and HVAC system installation and maintenance. We service cold storage, meat packing, food processing and recreational ice facilities throughout Western Canada.
- Abonnés LinkedIn
- 12 532
- Personnes associées sur LinkedIn
- 221
- Bureaux déclarés
- 9423 Shepard Rd SE, Calgary, Alberta T2C, CA
- 10029 - 56th Avenue NW, Edmonton, AB T6B 2N2, CA
- #4, 109 Broxburn Blvd, Lethbridge, AB T1J 4P4, CA
- Catégories d’activité
- Mining
- Oil and Gas
- Energy
- Autres noms enregistrés
- Startec
- Startec Compression & Process and Startec Service
- Startec Thermal and Process
- Spécialités
- Oil & Gas Industry: production
- processing and transmission
- Mining: Ground freezing
- Industrial Refrigeration: chemical processing
- food processing
- cold storage
- Recreational Refrigeration: hockey
- curling and skating
- Service
- Lubricants
- Commercial Refrigeration
- HVAC Services
- gas plant solutions
- and Fabrication
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Founded in 1976, Startec’s unwavering commitment to solving client problems has driven our growth to become a leader in the engineering, design, manufacture and service of compression and processing and refrigeration systems across North America. Like an Everyday Maverick, our companies are driven to find a better way. Startec Compression & Process is dedicated to providing innovative solutions to meet your unique…
| Champ | Valeur |
|---|---|
| Secteur | Oil and Gas |
| Taille | 51-200 employees |
| Siège social | Calgary, Alberta |
| Type d’organisation | Privately Held |
| Fondée en | 1976 |
| Spécialités | Oil & Gas Industry: productionprocessing and transmissionMining: Ground freezingIndustrial Refrigeration: chemical processingfood processingcold storageRecreational Refrigeration: hockeycurling and skatingServiceLubricants |
| Offres sur Jobsy | 30 |
| Voir la page |
Service Manager
Lead service delivery, customer relationships, and team performance.
LOCATION 4403 – 68th Avenue NW | REPORTS TO Operations Manager |
TEAM Refrigeration Mechanics and Leads, | BUSINESS After Market Service |
Who you are
Are you looking for a place to shine? Startec has an exciting opportunity for an experienced industrial refrigeration service manager. You will leverage your experience in sales, service management and your technical expertise to lead our expanding team of Everyday Mavericks through a transformational period.
Startec has always delivered more than technical services. We are expert partners who collaborate with clients to deliver strategic advice, planned maintenance, repairs, rebuilding, optimization and replacement services. You will help the team balance the need for growth with exemplary customer care over many years.
You’ll be joining a full-service engineering and equipment solutions partner with a collaborative culture, a commitment to excellence, a can-do attitude and an entrepreneurial spirit. We need a leader who embodies the culture and develops their team and systems to do the same.
What you bring
Required credentials and technical experience
- Red Seal Journeyperson Refrigeration Mechanic certification.
- Experience with ammonia or propane refrigeration.
Leadership and business skills
- Strong leadership, team management, communication, and interpersonal skills.
- Proven managerial experience, preferably with regional or multi-site responsibilities.
- Excellent knowledge of business operations and processes.
- Financial acumen and budgeting skills.
- Willingness to travel within the region as required.
An asset: 3–5 years of sales experience.
Why Startec Thermal and Process
Founded in 1976, Startec is one of the most trusted names in fit-for-purpose thermal and process solutions. With a team of over 300, we offer full asset lifecycle services, including: upfront system engineering and design, equipment fabrication, maintenance, repair and optimization to organizations across North America.
We serve as specialist partners expanding the expertise and capacity of industrial operators, new project development teams, engineering firms, and equipment manufacturers.
Sectors of focus include oil & gas, renewable energy, mining, industrial gases, petrochemicals, data centers, food and beverage, cold storage, and recreational ice facilities.
What you’ll be responsible for
Business Operations & Systems | 40% |
Day-to-Day Operations
Lead Refrigeration Mechanics and collaborate with the service coordinator. Improve service quality and customer satisfaction. Allocate resources effectively and oversee vehicle fleet maintenance. Manage service quality, technician performance, and training requirements.
Invoicing and Billing Management
Ensure accurate and timely invoicing and billing. Resolve discrepancies and customer issues with sales, customer service, and finance. Implement process improvements.
Customer Service & Experience | 30% |
Customer Relations
Engage in trade shows and seminars. Collaborate with Sales to secure contracts and build relationships. Assist customers, review feedback trends, and maintain service standards.
Customer Escalations
Handle and document customer complaints, recommend compensation, and explore service expansion opportunities.
People & Culture Management | 20% |
Team Leadership
Align staffing with budget and maintain Startec culture. Promote a collaborative environment and optimize non-billable hours.
Performance Management
Evaluate mechanics' performance, set improvement goals, and provide resources. Recognize achievements, address underperformance with PIPs, and support employee development and retention.
Compliance & Internal Controls | 10% |
Compliance
Monitor internal controls, ensure regulatory and safety compliance, and manage adherence to policies. Mediate or escalate issues as needed.
Technical Leadership
Stay informed on industry regulations and guide service teams to align with best practices.
Ready to apply?
All applicants must complete the TRAITS Behavioural Assessment when submitting their application.
Complete the TRAITS Assessment
We offer competitive wages, training, flexible, dynamic, and exciting work environment.
We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted.
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