Inside / Counter Sales Representative

Job Overview:
At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates!

Start a rewarding career at our Profit Centre as an Inside/Counter Sales Representative (Plumbing & HVAC)! We are in business to help our customers succeed!

What We Offer You:

• Internalgrowth opportunities
• Access to training and development programs
• Comprehensive benefits package:
  • Medical & Dental coverage
  • Pension and RRSP contribution opportunities
  • Additional insurance coverage
• We invest in our most important asset: our teammates —now offering a Student Loan Repayment Benefit!
• An opportunity to be part of a supportive and close-knit team!

The Inside Sales/Counter Sales Representative works closely with customers (by phone, fax, or email) and responds to inquiries about quotes, orders, lead times, etc. collaborates with other internal and external departments (such as Outside Sales, Manufacturing, Vendors, and Shipping) to handle purchase orders and provide customer service. provides great customer service, is up to speed on product knowledge, and keeps clients informed.

This job posting is for an existing vacancy.

When you join Team Noble, success is in store for you too. So ask yourself: Are you Team Noble?

• Sell Plumbing and HVAC products to assigned and potential customers
• Answer all Plumbing and HVAC requests and provide product quotation and technical support
• Create tender project quotes, review specs, get prices, keep quote logs, and following up with vendors/customers
• Preparing, submittals, receiving approvals, purchasing non-stocks, and overseeing order progression of equipment
• Collaborate with the profit centre team to close sales and to provide excellent customer service
• Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail), and ensure customer’s needs are satisfied
• Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping buyers load orders.
• Evaluate customer’s needs and upsell product where appropriate to maximize sales
• Other related profit centre duties to support business needs

You Must Have:
• Superior customer service skills
• Well organized, be able to multitask, and work well under pressure
• Strong written and oral communication skills
• Excellent presentation ability
• Knowledge of, or the willingness to learn technical and advance skills

Nice to Have:
• Previous experience in Plumbing/HVAC sales and/or customer service
• Technical Plumbing/HVAC knowledge
• Experience using Trend, Word, Excel, and Outlook

From our beginning as a plumbing supplier, Noble has grown to serve the trade in HVAC, Hydronics, Industrial, and Fire Protection. From construction through to maintenance and renovation, we offer an incredible assortment of leading brands. While we’ve grown and continue to expand, one thing about Noble that hasn’t changed is our commitment to delivering the best service in our industry.

Today, we still judge our success by our customers’ successes. That’s why our teammates are passionate about providing exceptional customer experiences and delivering the best value-added service in the business.

When you join Team Noble, success is in store for you, too!

As a Noble teammate you have the opportunity to develop the knowledge and skills consistent with our business. We provide the resources, training, and opportunities to thrive.

We value diversity and strive to make everyone feel included and respected. Noble is proud to be an Equal Opportunity Employer. We are committed to the principles and practices of employment equity, and encourage all qualified individuals, including women, persons with disabilities, visible minorities, and Indigenous Peoples to apply for our career opportunities. Should you require any assistance during the application process, please contact us at 905-760-6344 with reference of the Job Title.

We thank all applicants for their expression of interest. Those who are shortlisted for further review will be contacted directly. Hiring Managers are responsible for reviewing applications and making all final hiring decisions. AI-assisted tools may be used from time to time to support the recruitment process.

• Sell Plumbing and HVAC products to assigned and potential customers
• Answer all Plumbing and HVAC requests and provide product quotation and technical support
• Create tender project quotes, review specs, get prices, keep quote logs, and following up with vendors/customers
• Preparing, submittals, receiving approvals, purchasing non-stocks, and overseeing order progression of equipment
• Collaborate with the profit centre team to close sales and to provide excellent customer service
• Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail), and ensure customer’s needs are satisfied
• Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping buyers load orders.
• Evaluate customer’s needs and upsell product where appropriate to maximize sales
• Other related profit centre duties to support business needs

You Must Have:
• Superior customer service skills
• Well organized, be able to multitask, and work well under pressure
• Strong written and oral communication skills
• Excellent presentation ability
• Knowledge of, or the willingness to learn technical and advance skills

Nice to Have:
• Previous experience in Plumbing/HVAC sales and/or customer service
• Technical Plumbing/HVAC knowledge
• Experience using Trend, Word, Excel, and Outlook