Integrated Protection Services Clerk

Salary

The salary range for this position is CAD $29.24 - $29.24 / hour
Job Summary

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We are currently looking to fill a Relief Full Time opportunity for a Integrated Protection Services Clerk at Central City located in Surrey, BC. Estimated end date March 01, 2027.

What We're Looking For:

• Qualifications: Completion of a recognized accounting course
• Experience: At least two (2) years' recent field experience

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.

If you're ready to join a team dedicated to providing care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them on their journey to recovery.

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Detailed Overview

Performs a variety of clerical and secretarial duties for an assigned Integrated Protection Services (IPS) portfolio for the Fraser Health Authority, Vancouver Coastal Health Authority, Provincial Health Services Authority and Providence Health Care (collectively, the "Organizations"); performs accounts receivable functions such as billing, balancing and collecting payments from staff and others for an assigned portfolio; provides reception services, prepares and types documents and general correspondence; distributes and records Parking, and Photo ID and Commuter Services. Prepares related reports; maintains and updates departmental records, filing systems, statistical data and applicable databases.

Responsibilities

1. Provides clerical support to the assigned IPS portfolio by distributing and recording parking passes, transit incentive subsidies, access and photo ID requests and payment for parking passes from physicians, residents and other specified groups.
2. Processes parking, commuter services and/or photo ID applications and coordinates employee deductions with Payroll; forward complaints to the Manager or designate for resolution.
3. Receives payments for parking, commuter services and/or photo ID from staff, residents, physicians and other specified groups; enters information into a journal, balances and summarizes information in the journal and accounts by matching and checking payments received by each person.
4. Reconciles accounts by matching account information such as payments received, refunds and/or invoices issued; identifies and traces account differences and prepares adjustment information.
5. Follows up on delinquent accounts by contacting internal department and/or external agencies; responds to written correspondence and telephone contact with staff and others on payment issues; escalates unresolved issues to the Manager or designate for follow up.
6. Contacts appropriate internal departments and outside agencies by telephone and/or written correspondence for the purpose of forwarding information they require to resolve routine parking violations or record discrepancies; refers any problems to designated IPS staff, as required.
7. Types technical and non-technical material such as correspondence, memos, agendas, minutes, statements, billings and spreadsheets using applicable software applications; sets up and maintains departmental filing systems for a variety of records such as correspondence and parking records by creating and labelling files, developing forms, indexing materials and filing.
8. Maintains office equipment and office supplies according to predetermined levels by preparing purchase orders for signature, completing requisitions for office equipment repairs and forwarding approved requisitions to appropriate personnel.
9. Provides reception services such as answering/directing incoming calls, taking messages, answering routine inquiries and providing general information; refers non-routine concerns to appropriate IPS staff, as per established procedures.
10. Processes incoming and outgoing mail by opening and date stamping material, forwarding to appropriate personnel and preparing outgoing mail for pickup; arranges meetings/special functions, as directed by booking meeting rooms, contacting appropriate personnel, typing and circulating notices and/or agendas from draft; records and distributes meeting minutes.
11. Maintains and compiles statistics by receiving information, entering data and producing documents for review using database, spreadsheets and word processing software; and processing payroll deductions required.
12. Performs other related duties as assigned.

Qualifications

Education and Experience

Grade 12, successful completion of a recognized accounting course and two (2) years' recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to keyboard at 45 wpm
• Ability to communicate effectively, both verbally and in writing
• Ability to deal with other effectively
• Physical ability to carry out the duties of the position
• Ability to organize work
• Ability to operate related equipment

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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1. Provides clerical support to the assigned IPS portfolio by distributing and recording parking passes, transit incentive subsidies, access and photo ID requests and payment for parking passes from physicians, residents and other specified groups.
2. Processes parking, commuter services and/or photo ID applications and coordinates employee deductions with Payroll; forward complaints to the Manager or designate for resolution.
3. Receives payments for parking, commuter services and/or photo ID from staff, residents, physicians and other specified groups; enters information into a journal, balances and summarizes information in the journal and accounts by matching and checking payments received by each person.
4. Reconciles accounts by matching account information such as payments received, refunds and/or invoices issued; identifies and traces account differences and prepares adjustment information.
5. Follows up on delinquent accounts by contacting internal department and/or external agencies; responds to written correspondence and telephone contact with staff and others on payment issues; escalates unresolved issues to the Manager or designate for follow up.
6. Contacts appropriate internal departments and outside agencies by telephone and/or written correspondence for the purpose of forwarding information they require to resolve routine parking violations or record discrepancies; refers any problems to designated IPS staff, as required.
7. Types technical and non-technical material such as correspondence, memos, agendas, minutes, statements, billings and spreadsheets using applicable software applications; sets up and maintains departmental filing systems for a variety of records such as correspondence and parking records by creating and labelling files, developing forms, indexing materials and filing.
8. Maintains office equipment and office supplies according to predetermined levels by preparing purchase orders for signature, completing requisitions for office equipment repairs and forwarding approved requisitions to appropriate personnel.
9. Provides reception services such as answering/directing incoming calls, taking messages, answering routine inquiries and providing general information; refers non-routine concerns to appropriate IPS staff, as per established procedures.
10. Processes incoming and outgoing mail by opening and date stamping material, forwarding to appropriate personnel and preparing outgoing mail for pickup; arranges meetings/special functions, as directed by booking meeting rooms, contacting appropriate personnel, typing and circulating notices and/or agendas from draft; records and distributes meeting minutes.
11. Maintains and compiles statistics by receiving information, entering data and producing documents for review using database, spreadsheets and word processing software; and processing payroll deductions required.
12. Performs other related duties as assigned.

Education and Experience

Grade 12, successful completion of a recognized accounting course and two (2) years' recent, related experience or an equivalent combination of education, training and experience.

Skills and Abilities

• Ability to keyboard at 45 wpm
• Ability to communicate effectively, both verbally and in writing
• Ability to deal with other effectively
• Physical ability to carry out the duties of the position
• Ability to organize work
• Ability to operate related equipment