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Internal - Manager of Quality, Client Safety and Professional Practice

@ Canadian Mental Health Association Lambton Kent

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Sarnia, Ontario

Sur place5+ ans d’expérience
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Canadian Mental Health Association Lambton Kent is hiring a Manager of Quality, Client Safety and Professional Practice on a 20-month full-time temporary contract. The role leads clinical practice standards, quality improvement and the client safety framework across community mental health programs, reporting to the Director of Operations. Hours are 35 per week with flexible scheduling, and the home location is Sarnia or Chatham with travel between both sites required. Salary is commensurate with experience and includes HOOPP pension.

Responsabilités :

  • Lead development of clinical pathways, assessment tools and treatment protocols
  • Monitor action plans from PDSA cycles, incident reviews and program evaluations
  • Provide organization-wide leadership for professional practice standards
  • Lead the client safety framework and safety planning standards
  • Advise managers and teams on complex clinical, ethical and safety matters

Résumé des exigences :

  • Bachelor's degree in a regulated health profession or related discipline
  • Current registration in good standing with provincial regulatory college
  • Five to seven years of clinical community mental health or addictions experience
  • Experience leading clinical practice, quality or client safety work
  • Valid Ontario driver's licence and access to a vehicle

Outils et compétences

ResearchProcess improvementDocumentationLeadershipHazard assessmentOccupational therapyCounsellingMental healthRisk managementPolicy developmentBambooHR

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Régime de retraite
Source et dates

Site carrière / système de candidatures · bamboohr

Date publiée par l’employeur
2026-11-11
Première détection par notre source
2026-11-12
Mise à jour du dossier source
2026-11-12

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauGestionnaire
DomaineAdministration
Expérience5 an(s) et plus
Heures par semaine35
Déplacementsavion : aucun · route : modérés
Milieu de travailBureau, Chez les clients
PositionAssis et debout
Exigences physiquesphysique faible · ordinateur élevé
LanguesEnglish
Permis et certificationsProvincial regulatory college registration
Permis de conduireexigé, avec véhicule
FormationBaccalauréat (exigé)
Domaines d’étudessocial work, nursing, occupational therapy, psychology, counselling
Avantages mentionnésRégime de retraite

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Canadian Mental Health Association Lambton Kent

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Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.

Personnes associées sur LinkedIn
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Autres noms enregistrés
  • Canadian Mental Health Association Lambton Kent
  • Canadian Mental Health Association Lambton Kent Branch
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ChampValeur
SecteurMental Health Care
Siège socialChatham, Ontario
Offres sur Jobsy6
LinkedInVoir la page
Description

Manager of Quality, Client Safety and Professional Practice

1 Full-time Temporary Position (20 month contract)

Home location can be either Sarnia or Chatham- travel between both sites will be requirement of this role.

At Canadian Mental Health Association Lambton Kent a diverse, inclusive, and equitable workplace is one where all employees, volunteers, students and clients, whatever their gender, race, ethnicity, creed (religion), national origin, age, sexual orientation or identity, education or disability or any protected ground under the Human Rights Code, feel valued and respected. We are committed to a non-discriminatory and unbiased approach to inclusion including practice, environment and communication channels. We respect and value diverse life experiences and cultures and work to ensure that all voices are valued and heard.

Reporting to the Director of Operations, the incumbent will be responsible for the following functions:

  • Research, evaluate, and translate current evidence, professional standards, and promising practices into practical resources for community mental health teams.
  • Lead the development and continuous improvement of clinical pathways, assessment tools, treatment protocols, documentation templates, decision-support tools, and practice resources.
  • Monitor and follow up on action plans arising from PDSA cycles, Incident Management Reviews, program evaluations, and other quality-improvement initiatives.
  • Provide organization-wide leadership for professional practice standards across community mental health programs and services.
  • Ensure clinical practice aligns with applicable legislation, regulatory standards, organizational policies, ethical requirements, and evidence-informed mental health practices.
  • Serve as a resource to managers, supervisors, and interdisciplinary teams on complex clinical, ethical, practice, and safety matters.
  • Provide leadership for the organization’s client safety framework.
  • Establish standards for safety planning, suicide risk assessment and intervention, violence risk, crisis response, escalation, and follow-up..

Education required:

  • Bachelor’s Degree in a regulated health profession or related discipline, such as social work, nursing, occupational therapy, psychology, counselling, or a comparable field. A combination of education and extensive relevant experience may be considered.
  • Current registration in good standing with the applicable provincial regulatory college.
  • Minimum of five to seven years of progressively responsible clinical experience in community mental health, addictions, crisis services, or a closely related setting.
  • Demonstrated experience leading clinical practice, quality improvement, client safety, risk management, policy development, clinical education, or interdisciplinary service improvement.
  • Strong knowledge of mental-health and addictions assessment, intervention, crisis response, suicide-risk assessment and management, and community-based models of care
  • Valid Ontario Drivers Licence and access to a vehicle.

Hours of Work: 35 hours/week . Flexible hours are required to meet the position requirements

Salary: Commensurate with experience, inclusive of HOOPP.

Applicants should submit a covering letter and resume by November 23rd, 2026. on BambooHR

BambooHR

If you require an accommodation, we will work with you to meet your needs. This information is available in an alternative format upon request, to accommodate individuals with a disability. While we thank all applicants for their interest, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.

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