Inventory Specialist

Who We Are
Based in Toronto, Canada Pooch is a fast-growing pet gear company leading the way in functional, problem-solving products for dogs. From everyday essentials to category-defining innovations, we design gear that meets real needs and raises the bar for comfort, performance, and style in the pet industry.

The Role

We’re looking for a detail-oriented Inventory Specialist to join our growing organization. This role reports to the Director, Supply Chain and supports day-to-day inventory accuracy across our systems including Unleashed, Shopify and our 3PL warehouses in Canada and the US. You make sure our inventory is accurate everywhere it shows up: internal teams work from clean, reliable data, and our website, retail partners and warehouses get the right information when they need it.

Core Responsibilities

Key responsibilities include, but are not limited to, the following:

• Inventory records and purchase orders
• Enter and track factory POs in Unleashed through to receipt.
• Process stock transfers, month-end reconciliations and 3PL cycle counts in Unleashed. Flag aged inventory and shrink to the Director, Supply Chain.
• Prepare inbound ASNs for our 3PLs, reconcile receiving reports against Unleashed and resolve discrepancies.
• Place and release stock holds at our 3PLs following a clear process.
• Prepare monthly inventory reporting for Finance and help automate it.
• Product setup and packaging
• Set up SKUs, barcodes, EAN, and GTIN codes in the Master Product File and Unleashed, and new items in customer portals.
• Manage domestic packaging inventory: stock, supplier quotes, orders and deliveries, working with Brand on re-branding.
  
  

Shopify and channel inventory

• Keep Shopify and marketplace inventory in sync with our 3PLs: run regular audits, fix sync errors quickly, especially in peak season, and flag recurring issues.
• Build the weekly Available-to-Sell (ATS) report, accounting for open orders, prebooks and inbound stock, and help automate it.
• Carry out DTC and wholesale stock allocation, and make sure stock is ready for prebooks and launches.

Returns

• Manage returns, refurbishment, and quarantined and damaged stock with our 3PLs, working with eCommerce on DTC returns.

Backup and continuous improvement

• Cross-train with our Supply Chain and Fulfilment Specialist on order processing, the orders inbox and customer invoicing.
• Keep SOPs current, and use Excel and AI tools such as Claude to check work and cut manual steps.
  
  

What you Bring

• Detail oriented: you check your work before it goes out and catch mismatches early.
• Clear communicator: timely, organized written updates to internal teams and partners.
• Organized and calm under pressure: you prioritize well when requests pile up.
• Quick learner: comfortable picking up new systems and tools, including AI, and stepping in on a process once trained.

Your Profile

• 2 to 3+ years in inventory, supply chain or operations, and a bachelor’s degree in a related field or equivalent experience.
• Hands-on experience with Unleashed or a similar inventory system, Shopify or a similar platform, and 3PL warehouse management systems, ideally with large SKU counts.
• Strong Excel: lookups, pivot tables and reconciling large data sets.
• Based in the Greater Toronto Area, legally eligible to work in Canada, and able to work flexible hours in peak season.

What We Offer

• Competitive contract compensation - annual salary range is $60,000 to $65,000 CAD (commensurate with relevant experience and qualifications)
• Three weeks vacation package to start, plus generous Paid Time Off

• A collaborative, fast-paced team environment
• Full suite of employee benefits and discounts, including a Wellness Stipend
• Hybrid work environment, with one day in office weekly (Note this may evolve over time)
• Dog-friendly office in the heart of Toronto

Our Values
We stick together | We do the right thing | We are all entrepreneurs | We are product-obsessed | We tell it like it is | We’ve got our customer’s back

Canada Pooch values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Canada Pooch's recruitment process should contact [email protected]. As required by legislation, Canada Pooch will consult with applicants requesting such accommodation to ensure that the process takes into account their accessibility needs.

This posting is for an existing vacancy