IT Asset Management Support

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta’s interconnected power grid and also facilitate Alberta’s competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

If you are a current AESO employee, please view openings and apply through our internal site at Workday.

Reporting to the Manager, Enterprise Cloud Platforms, we are looking for IT Asset Management Support to join our team for a 12-month term. In this role, you will gain hands-on experience supporting the technology, systems, and processes that enable critical business operations. You'll contribute to IT asset data management, reporting, and ServiceNow administration while collaborating with IT professionals across the organization.

You'll also have the opportunity to work with Software Asset Management (SAM), Hardware Asset Management (HAM), and Configuration Management Database (CMDB) practices in an enterprise environment, building a strong understanding of how technology assets are managed throughout their lifecycle.

This is an excellent opportunity for an emerging IT professional to build practical experience in IT Asset Management (ITAM), ServiceNow, and IT operational processes, while gaining exposure to enterprise technologies and industry best practices.

What You'll Do

• Review, update, and maintain IT asset management data.
• Update and correct legacy IT asset records.
• Create and maintain asset entitlements, software models, and discovery models.
• Maintain the software and hardware catalogue.
• Investigate missing data and data anomalies for IT assets.
• Assist with the implementation of new IT asset management processes.
• Maintain IT assets through the Asset Workspace, Software Asset Workspace, and CMDB Workspace.
• Support reporting, data quality initiatives, and operational asset management activities.
• Collaborate with IT teams across the organization to support asset management objectives.

What You'll Bring

• Completion of at least 3rd year in an IT Technical Certificate/Diploma or Computer Science/Engineering Degree (or equivalent).
• Coursework in communications, business writing, or technical writing is an asset.
• Interest in IT operational processes and technology asset management.
• Experience working with ServiceNow is an asset.
• Strong written and verbal communication skills, including experience preparing documentation.

You’ll Enjoy Working With Us If

• You enjoy working with data, systems, and process improvement.
• You are detail-oriented and able to identify data discrepancies and anomalies.
• You have strong written communication and documentation skills.
• You are interested in learning IT Asset Management, software licensing, and configuration management practices.
• You enjoy collaborating with technical teams and contributing to operational excellence.
• You are motivated to gain hands-on experience with ServiceNow and enterprise IT environments.

What We Offer

This 12-month fixed term opportunity offers a competitive salary. We also have paid vacation time, 4 fixed days off per year, and health and dental benefits as part of your overall compensation package. We support a hybrid work environment, where the team is in the office on Tuesdays, Wednesdays, and Thursdays. Mondays and Fridays are flexible for where you work best.

Application deadline: November 27, 2026

#LI-Hybrid

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Protection of Privacy Act (POPA) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 4 of POPA.