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Publié il y a 21 jours

IVR Application Developer – Cisco CVP/ Amazon Connect

@ Astra North Infoteck Inc.

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Toronto, Ontario

4+ ans d’expérience

SIGNAUX

En bref

Astra North Infoteck Inc. is hiring an IVR Application Developer in Toronto, ON, on a hybrid schedule of 4 days in the office. The developer builds DTMF IVR applications on Cisco CVP, integrating them with Java backends, REST APIs, and UCCE routing and agent desktops.

Responsabilités :

Develop DTMF IVR applications on Cisco CVP
Integrate CVP with Java backends and REST APIs
Connect IVR with UCCE routing scripts and agent desktops
Build customer self-service solutions

Résumé des exigences :

4+ years of DTMF IVR development in CVP
Java development with client backend integrations
Knowledge of UCCE / ICM and Finesse
AWS Amazon Connect is a plus

Outils et compétences

Cisco Call Studio VXML Server Apache Tomcat MS SQL Server Finesse Cyara

Source et dates

Type de source non vérifié · zoho

Date publiée par l’employeur: 2026-10-19
Première détection par notre source: 2026-10-11
Mise à jour du dossier source: 2026-10-20

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

Niveau	Intermédiaire
Domaine	Développement logiciel
Expérience	4 an(s) et plus
Déplacements	avion : aucun · route : aucun
Milieu de travail	Bureau
Position	Surtout assis
Exigences physiques	physique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Astra North Infoteck Inc.

Toutes ses offres

Champ	Valeur
Offres sur Jobsy	422

Description

IVR Application Developer – Cisco CVP / Amazon Connect

Location: Toronto, ON

Work Mode: 4 days hybrid

Skill Required

• 4+ years of experience in DTMF IVR application development in CVP (Contact Center).

• Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat.

• Java development with client backend integrations (HTTP REST APIs, OAuth2, XML Web Services, MS SQL Server).

• Experienced in CVP in Java, API integration, sharing data between IVR and agent desktop, customer self-service solutions.

• Knowledge of UCCE / ICM (integration of CVP IVR applications with UCCE routing scripts, DNIS, queuing to skill group, CTI variables, Finesse Agent Desktop), Cyara.

• Strong knowledge of AWS Amazon Connect is a plus.

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