Job ID #32343: Organizational Development and Learning Specialist

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #32343: Organizational Development and Learning Specialist
• Union: Non-Union
• Job Description ID #: 7142
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on November 18, 2026.
• Duration: Up to 24 months
• Vacancy type: This posting is for an existing vacancy
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.
  

SUMMARY OF DUTIES

Reporting to the Manager, Organizational Development and Learning, you will lead the development and implementation of corporate-wide programs and initiatives related to the City’s Talent Management Strategy with an initial focus on the Organizational Performance and Learning Strategy.

As a facilitator of learning, content curator, information manager and builder of learning communities you will recommend and develop programs and initiatives that support the development of individual capability within the organization aligned to and in support of the City’s overall strategy and culture.

GENERAL DUTIES

• Develop and implement corporate-wide programs and initiatives that support key career stages and build desired culture of engaged empowered employees delivering sensational service.
  
• Ensure alignment of OD&L (Organizational Development & Learning) program design with City of Hamilton culture values and Learning and Development guiding principles.
  
• Conduct organizational assessment to better understand the issues that are supporting and/or hindering high performance.
  
• Improve and align performance management tools.
  
• Build performance and career coaching competencies of people leaders.
  
• Source, identify and manage approved list of vendors for identified OD&L programming.
  
• Ensure training delivery and development plans reflects a blended, experiential learning approach.
  
• Recommend and act as the subject matter expert for new and emerging technologies to accommodate OD&L needs.
  
• Evaluate the efficiency and effectiveness of City Wide (Corporate) OD&L systems, processes and programs using established metrics.
  
• Develop and deploy change strategies, plans and tactics to increase the speed of adoption and sustain organization wide changes long term.
  
• Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.
  
• Performs other duties as assigned which are directly related to the responsibilities of the position.

QUALIFICATIONS

1. A University degree in Human Resources, Organizational Development, Adult Education, Instructional Design or equivalent.
2. Considerable experience in an Organizational Development and Learning Specialist position, or a related field.
3. Considerable experience leading and implementing corporate-wide Organizational Development and Learning projects with a proven track record of delivering solutions and results that address the organizations needs and support the achievement of its strategy and culture goals; experience leading programs related to talent assessment, leadership and employee development and succession planning are preferred.
4. Fundamental experience applying Adult Learning Principles and other instructional design tools and methodologies to create leadership and employee development programs and resources that align to the 70/20/10 methodology and delivered in a variety of formats (e.g. classroom, on the job and eLearning).
5. Has in depth knowledge of eLearning software and systems (e.g. Articulate Storyline) used to develop learning materials; also possesses knowledge of learning management systems.
6. Ability to work and multi-task in a fast paced and high-pressure environment with accuracy, composure, and adaptability.
7. Strong analytical and problem-solving skills for identifying organizational needs, developing solutions, and logically organizing complex information.
8. Proven project management success with strong track record of on-time, on-budget delivery.
9. Demonstrated ability to applying structured project and change management practices and methodologies with a strong track record of on-time, on-budget and fully adopted delivery; Certification in Prosci Change Management Methodology is highly preferred.
10. Strong interpersonal skills, including the ability to collaborate, influence, resolve conflicts, coach, and work in a team-based environment.
11. Strong organizational skills and time management skills.
12. Strong communication skills; both oral and written.
13. Sound business acumen, and demonstrated ability to establish credibility, trust and partnership at all levels within an organization.
14. Strong working knowledge of Microsoft Software; Word, Excel, PowerPoint, Outlook.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.