Journey Manager - Permanent Full Time

Journey Program Manager - Permanent Full Time

Aspira Brants Landing Retirement - Brantford, ON

Rate of Pay: $43, 055 - $53, 819

This posting is for an existing vacancy

At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital functions such as culinary services, housekeeping, recreation, and maintenance. These roles are not just jobs; they embody the heart and soul of our purpose-drive culture, one that is centered on cultivating happiness in daily life!

We are currently seeking exceptional individuals to fill a key management position, a role that is pivotal in bringing our core values of positivity, accountability, community, and caring to life. In this capacity, the Journey Program Manager plays a crucial role. Through leadership excellence, the successful candidate will not only manage their department's budget but also ensure that their team delivers exemplary service. This role is responsible for creating an enriching experience for both Team Members and Residents, fostering an environment where every individual feels valued and cared for

Why you belong here:

We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive salary and vacation package

• Health & Dental benefits program

• RRSP with employer match

• Share Ownership and Reward Program (SOAR)

• Employee Share Purchase Plan with company match

• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges

• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What you will be doing:

• Manage daily operations to ensure services, including financial efficiency, are aligned with the quality of care and life for residents

• Practice person-centered care by engaging with residents through eye contact and personalized conversations, showcasing an understanding of their individual needs and preferences

• Promote dignity and respect in communication by using person-centered language and correcting inappropriate language use in a respectful manner

• Engage the team in decision-making processes, valuing their feedback, concerns, and suggestions for innovative approaches to enhance residents' quality of life

• Ensure the integration of care and services reflects the residents' preferences, values, lifestyle choices, and needs, focusing on person-centered care

• Assess residents' stages of dementia, conducting cognitive and physical evaluations to consult on care planning, behavioral interventions, and therapy for daily living activities

• Create a tailored engagement calendar for residents, featuring activities designed to reduce agitation, improve mood, and enhance life quality. This includes maintaining a safe and supportive environment that fosters independence, good nutrition, physical activity, meaningful roles, and social engagement, with subtle environmental supports

• Support the health and happiness of seniors through fitness based offerings

• Establish and oversee a quality committee dedicated to upholding the journey care program's standards, evaluating its effectiveness based on 7 core elements and 10 quality standards

What you need to know:

• A degree/diploma in Nursing, Gerontology, Kinesiology, Therapeutic Recreation, Health Promotion, and Health Sciences

• Minimum 3 years’ experience in Geriatrics, Rehabilitation and/or Retirement industry.

• Trained in GPA, PIECES and/or U-First, ability to train others

• Must be able to set priorities and meet time and calendar deadlines as workload may fluctuate as resident needs and occupancy change

• Effective verbal and written English communication skills required

• Effective interpersonal and communication skills to establish and maintain strong relationships with internal and external stakeholders

• Must possess excellent supervisory and leadership abilities

• Certified to teach group fitness to seniors through a reputable organization as approved by Sienna and/or willing to obtain within the first 60 days post hire

• You must be legally eligible to work in Canada or have a valid work/study permit

• You must successfully pass a Vulnerable Sector Check and Criminal Records Check

• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position

Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.