Publié le mois dernier
Junior IT Helpdesk Technician
@ Spectrum Health Care
Toronto, Ontario
En bref
Spectrum Health Care is hiring a full-time Junior IT Helpdesk Technician in its Toronto office. The role provides first-line technical support for hardware, software, telecom and network issues, on a fully on-site schedule with rotating day and night shifts.
Salaire :
48 000 $–50 000 $ par année
Responsabilités :
- Answer helpdesk calls, emails and support tickets
- Provide Level 1 phone, email, remote and on-site support
- Create and manage user accounts and software licences
- Configure mobile devices and install software
- Document and track issues using incident management tools
Résumé des exigences :
- University degree in IT or equivalent experience
- Minimum 1 year in technical support
- Knowledge of Office 365 and Windows OS
- Understanding of LAN/WAN networking and Active Directory
- Professional phone etiquette
Outils et compétences
Avantages mentionnés
Source et dates
Site carrière / système de candidatures · smartrecruiters
- Date publiée par l’employeur
- 2026-10-01
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-10-09
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Débutant |
| Domaine | TI |
| Expérience | 1 an(s) et plus |
| Heures par semaine | 40 |
| Horaire | jour, soir, fins de semaine, nuit |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Baccalauréat (préféré) |
| Domaines d’études | Information Technology |
| Avantages mentionnés | Régime de retraite |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Spectrum Health Care
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Always with you is more than our motto — it’s a promise of total reliability to you and your loved ones.
Description complète de l’entreprise
A proudly Canadian company with over 40 years of experience, Spectrum Health Care delivers a standard of care and a level of service that is reliable, trusted and unsurpassed in quality. Spectrum Health Care is a leading provider of innovative home health care, senior companionship services and specialized services in Ontario and Quebec.
- Abonnés LinkedIn
- 5 782
- Personnes associées sur LinkedIn
- 703
- Bureaux déclarés
- 2 Bloor Street East, Suite 2101, Toronto, Ontario M4W 1A8, CA
- Catégories d’activité
- Hospital
- Health Care
- Autres noms enregistrés
- Spectrum Health Care
- Spectrum Health Care (SHC)
- Spécialités
- Nursing
- Homemaking
- Personal Support
- Foot Care
- and Corporate Wellness
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
A proudly Canadian company with over 40 years of experience, Spectrum Health Care delivers a standard of care and a level of service that is reliable, trusted and unsurpassed in quality. Spectrum Health Care is a leading provider of innovative home health care, senior companionship services and specialized services in Ontario and Quebec.
| Champ | Valeur |
|---|---|
| Secteur | Hospitals and Health Care |
| Taille | 1,001-5,000 employees |
| Siège social | Toronto, Ontario |
| Type d’organisation | Partnership |
| Spécialités | NursingHomemakingPersonal SupportFoot Careand Corporate Wellness |
| Offres sur Jobsy | 144 |
| Voir la page |
Company Description
Your happiness and well-being are top priorities at Spectrum! We offer competitive wages, paid sick days, RRSP matching and more!
We are hiring full time Junior IT Helpdesk Technician for our Toronto office! In this role, you will be responsible in providing first-line technical support and assistance to end-users regarding hardware, software, or network related issues.
This role is fully in office. This position requires shift coverages;
- 7am to 3pm from Tuesday to Saturday
- 9am to 5pm from Monday to Friday and be a part of night shift rotation.
At Spectrum Health Care, our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.
Our people are the cornerstone of our business. By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals.
Job Description
- Answer incoming helpdesk calls, emails, and support tickets in a timely manner
- Monitor IT Helpdesk mailbox, review and convert requests to tickets, and assign to appropriate team members
- Provide Level 1 phone, email, remote and on-site support to Spectrum employees and affiliates as required on a variety of desktop hardware and software, telecom and network issues.
- Install and configure software application and systems ensuring they meet company needs
- Enable support for system access, including creating and managing user accounts, operations and software licensing.
- Provide support for mobile devices including configuration and management.
- Document and tracks issues, status and resolution using incident management tools.
- Conduct ticket reviews, statistic reports and execute special projects as required.
- Provide excellent customer service and maintain a positive relationship with end-users
Qualifications
- University degree in IT or equivalent work experience, with minimum 1 year in technical support
- Proficiency in MS Office365, mobile device management, and industry-standard business software applications
- Understanding of LAN/WAN networking, Windows OS, Active Directory, and information security best practices
- Experience with hardware and software configuration, troubleshooting, and deployment
- Knowledge of mobile OS, devices, and printer support
- Professional phone etiquette and rapport with users of varying technical expertise
Additional Information
This position is a current vacancy
Spectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click here to learn more about this esteemed honour.
We thank all applicants, however, only those individuals selected for interviews will be contacted.
In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.
If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([email protected]) for assistance.
Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.
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