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Key Account Manager — Loblaw & Shoppers Drug Mart

@ Genuine Health

Toronto, Ontario

HybrideTemps plein5+ ans d’expérience
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Genuine Health is hiring a full-time Key Account Manager to own the commercial relationship and growth strategy with Loblaw Companies Limited and Shoppers Drug Mart. The role covers customer business plans, sales and gross profit targets, trade investment ROI, and cross-functional coordination. Candidates need 5+ years of CPG or retail account management experience, with Loblaw or Shoppers experience strongly preferred.

Responsabilités :

  • Own Loblaw and SDM customer business plans and annual JBP
  • Deliver sales, gross profit and distribution targets
  • Lead annual and promotional planning and trade investment ROI
  • Analyze customer performance and turn insights into actions
  • Lead customer presentations, negotiations and business reviews

Résumé des exigences :

  • 5+ years CPG or retail account management experience
  • Experience with major Canadian retailers; Loblaw/SDM strongly preferred
  • Strong commercial, analytical and negotiation skills
  • Experience managing customer P&Ls, trade investment and promotions
  • Ability to build senior customer relationships and influence cross-functionally
Source et dates

Site carrière / système de candidatures · lever

Date publiée par l’employeur
2026-10-09
Première détection par notre source
2026-11-04
Mise à jour du dossier source
2026-11-04

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauSenior
DomaineVentes
Expérience5 an(s) et plus
Heures par semaine40 (estimé)
Milieu de travailBureau, Chez les clients
PositionSurtout assis
Exigences physiquesphysique faible · ordinateur élevé

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

Genuine Health

ChampValeur
Offres sur Jobsy1
Description

Own the commercial relationship and growth strategy for Loblaw Companies Limited and Shoppers Drug Mart, delivering profitable sales growth through strong customer relationships, strategic planning, assortment, distribution, promotion and execution.

Key Responsibilities:

  • Own the Loblaw and SDM customer business plans and annual JBP.
  • Build strong relationships with merchants and category directors and key customer stakeholders in Supply Chain.
  • Deliver sales, gross profit and distribution targets.
  • Develop customer-specific strategies across pricing, promotion, assortment, distribution and velocity.
  • Lead annual and promotional planning, while managing/ensuring trade investment delivers strong ROI.
  • Identify new listing, distribution and category growth opportunities.
  • Analyze customer performance, including sales, GP, distribution, velocity, trade and promotional results, and turn insights into actions.
  • Lead customer presentations, negotiations, and business reviews.
  • Partner with Marketing on customer-specific brand and activation plans.
  • Provide commercial assumptions and customer inputs to Demand Planning/Operations and proactively flag supply or inventory risks.
  • Coordinate cross-functionally with Finance, Operations, Demand Planning, Marketing, Customer Service and Regulatory to deliver customer commitments.
  • Own resolution of customer issues and ensure timely follow-through internally.

Key KPIs:

    • Net sales vs. target
    • Gross profit / margin
    • Distribution and velocity
    • New listings / incremental doors
    • Trade spend and promotional ROI
    • Forecast/input accuracy
    • Customer relationship and JBP delivery
    • Service level / issue resolution

What We’re Looking For:

    • 5+ years CPG/retail account management experience.
    • Experience managing major Canadian retailers; Loblaw/SDM experience strongly preferred.
    • Strong commercial, analytical and negotiation skills.
    • Experience managing customer P&Ls, trade investment and promotional programs.
    • Ability to build senior customer relationships and influence cross-functionally.
    • Strategic thinker who is equally strong at execution.
    • Highly accountable, proactive and results oriented.

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