Publié il y a 14 mois
Key Holder
@ La Senza
Burnaby, Colombie-Britannique
En bref
La Senza is hiring a Key Holder to support the store management team in leading sales and daily operations. The role drives personal sales, coaches staff on the selling model, and ensures strong customer experiences. Schedule includes evenings, weekends and holidays.
Responsabilités :
- Drive profitable sales through segment ownership
- Coach staff on La Senza selling behaviours
- Manage and resolve customer relations issues
- Handle opening and closing procedures and cash reconciliation
- Oversee visual merchandising and replenishment
Résumé des exigences :
- Previous management or supervisory experience
- Strong organizational and analytical skills
- Ability to coach, develop and delegate
- Availability for evenings, weekends and holidays
Outils et compétences
Source et dates
Site carrière / système de candidatures · greenhouse
- Date publiée par l’employeur
- 2025-09-02
- Première détection par notre source
- 2026-10-08
- Mise à jour du dossier source
- 2026-11-05
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Ventes |
| Gestion d’équipe | Oui |
| Horaire | soir, jours fériés, fins de semaine |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Magasin |
| Position | Surtout debout |
| Exigences physiques | physique modéré · ordinateur faible |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
La Senza
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
Description complète de l’entreprise
Empowering women worldwide to feel sexy and confident every day with fashion lingerie. With stores worldwide, La Senza is the global destination for bras, panties and lingerie. Donner les moyens aux femmes partout dans le monde de se sentir sexy et confiantes tous les jours grâce à une lingerie à la mode. Grâce à ces boutiques partout dans le monde, La Senza est la destination internationale pour les soutiens-gorge, culottes et de la lingerie.
- Abonnés LinkedIn
- 19 569
- Personnes associées sur LinkedIn
- 934
- Bureaux déclarés
- Columbus, OH, US
- Catégories d’activité
- Lifestyle
- E-Commerce
- Retail
- Fashion
- Lingerie
- Autres noms enregistrés
- La Senza
- Spécialités
- Intimate Apparel
- panties
- sleepwear
- loungewear
- and Bras
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Empowering women worldwide to feel sexy and confident every day with fashion lingerie. With stores worldwide, La Senza is the global destination for bras, panties and lingerie. Donner les moyens aux femmes partout dans le monde de se sentir sexy et confiantes tous les jours grâce à une lingerie à la mode. Grâce à ces boutiques partout dans le monde, La Senza est la destination internationale pour les…
| Champ | Valeur |
|---|---|
| Secteur | Retail |
| Taille | 1,001-5,000 employees |
| Siège social | Montreal |
| Type d’organisation | Privately Held |
| Spécialités | Intimate Apparelpantiessleepwearloungewearand Bras |
| Offres sur Jobsy | 31 |
| Voir la page |
Overview
Key Holders assist the Management team in leading the store’s selling effort and operational execution, ensure exceptional customer experiences and drive profitable top-line sales. Key Holders drive personal sales by demonstrating and coaching La Senza selling behaviors to create a high performance selling culture with the team and achieve store sales goals. They live our values and represent the brand in their behaviors.
Role and Responsibilities
- In addition to sales associate responsibilities, drive profitable sales growth through segment ownership
- Support Management team in creating an environment that is focused on consistently delivering exceptional, positive customer experiences and demonstrate company selling behaviours
- Support the Management team in retention by creating and promoting a safe, positive work environment, effectively assisting in resolving associate relations issues using the La Senza coaching model and assisting to execute all company initiatives
- Focused on building new and lasting customer connections, delivering highly satisfying customer experiences through providing expert product knowledge and cultivating relationships with custome Consistently lead the La Senza selling model with confidence, passion and expertise for the brand.
- Promote and display teamwork across all zones to ensure the customer’s journey is seamless
- Manage and resolve customer relations issues
- Assist Management team in creating /communicating action plans that optimize results, execute operational activities and control payroll budget and expenses
- Responsible for opening/closing procedures such as processing end of day paperwork, cash management and daily sales reconciliation
- Follow standard operating procedures, including damages, transfers and other compliance-related items, including supporting the physical inventory process and other store strategies to reduce shrink
- Ensure compelling visual merchandising and presentation standards are executed and maintained, including identifying and executing sell down strategies
- Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
- Lead with professionalism and behaviors guided by the company values
Qualifications
- Ability to foster an environment of exceptional customer service and optimize the Company selling model
- Ability to effectively delegate, follow up and communicate with all levels of the organization
- Ability to coach, develop and partner with Management team on performance management
- Business acumen with strong strategic and analytical skills
- Previous management or supervisory experience
- Schedule flexibility to include evenings, weekends and holidays
- Ability to manage complex and competing priorities through time management and organizational skills
- Professional demeanor that reinforces brand and company standards
Journal
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