Key Holder Boutique Manager Bilingual

Our client, a nationwide leader specializing in the integrated management of corporate uniform programs for major Canadian companies, is seeking a rigorous, autonomous, and service-oriented individual to fill the role of Boutique Manager in Montreal.

As Boutique Manager, you will be responsible for all operations within an exclusive, private space dedicated to the staff of a major air transport company. In this privileged work environment, you will supervise a small team, ensure a warm welcome for users, and oversee the smooth running of uniform fittings and distribution. You will benefit from a setting free of any sales pressure or quotas, focused entirely on interpersonal quality and hands-on management. If you are a field leader looking for the stability of a weekday daytime schedule at our established Montreal service location, this opportunity is designed for you.

Advantages
* Competitive annual compensation set between $55,000 and $60,000, depending on qualifications and experience.
* Stable daytime schedule from Monday to Friday, 8:30 AM to 5:00 PM, with no evenings or weekends.
* No sales targets, quota pressure, or transactional commissions.
* Role combining team management, logistics, and personalized interpersonal contact.
* Supervision of a small dedicated team of two boutique associates.
* Major upcoming project involving the relocation and complete modernization of the facilities to renovated premises in Montreal.
* Solid, nationally recognized organization offering a safe and structured work environment.

Responsibilities
* Coordinate all daily boutique operations and provide direct supervision to the two on-duty associates.
* Act as keyholder, ensuring punctual opening at 8:30 AM and rigorous closing of the premises at 5:00 PM.
* Manage the fitting session booking schedule and professionally welcome users arriving with or without an appointment.
* Actively participate on the floor in full fittings, body measurements, and the distribution of professional attire.
* Handle custom measurements for made-to-measure garments and complete the associated technical forms.
* Manage merchandise receiving, package preparation, inventory replenishment, and return shipments with shipping slips.
* Guide and assist employees in using the on-site self-service computer ordering system.
* Investigate overdue or non-compliant orders and handle reports regarding garment quality.
* Maintain activity logs, compile operational data, and approve the team's weekly timesheets.
* Serve as the Occupational Health and Safety (OHS) representative for the facility and coordinate maintenance logistics with head office.

Qualifications
* High school diploma completed.
* 3 to 5 years of relevant experience in customer service or the retail sector.
* 1 to 3 years of hands-on experience in managing, supervising, or coordinating a small team.
* Proven autonomy, exemplary reliability, impeccable punctuality, and a strong sense of responsibility.
* Excellent interpersonal skills, active listening, courtesy, and composure.
* Physical ability to lift and move merchandise boxes weighing up to 50 lbs and comfortable working standing on the floor.
* Proficiency in standard computer tools, including the Microsoft Office suite (Word, Excel, Outlook).
* Mandatory bilingualism in French and English (spoken and written).

LANGUAGE JUSTIFICATION (COMPLIANCE WITH BILL 96)

Our client operates across Canada and internationally. The company takes all reasonable measures to limit the number of positions in Quebec that require knowledge of a language other than French, and only requires it when necessary and when existing bilingual employees are unable to perform these duties.

Summary
HOW TO APPLY

Does this position interest you, and do you have the skills to become our client's next Boutique Manager? Send your resume today to Pierce at the following address: [email protected]

REFERRAL PROGRAM

Do you know a qualified person whose profile matches this opportunity? Share this job posting. A generous referral bonus may be offered to you for any recommendation leading to a successful hire.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.