Lab Technician, Hardware

1. General

- Job Title: Lab IT Technician

- Type: Contract

- Level: Mid-Level

- Location: Vancouver, BC Canada

- Workplace: Hybrid (1 day in the onsite lab, 2 days remote)

- Duration: ASAP to June 30th, 2024, with strong potential for extension.

2. About the job

- How would you ensure the smooth operation and maintenance of a hardware lab?

- How do you troubleshoot IT support requests related to hardware, software, and network connectivity issues?

- How do you ensure the security and backup of important data in a hardware lab environment?

- How do you effectively communicate with vendors for hardware and software purchases?

- How do you contribute to ongoing research and experimentation in a hardware lab setting? Do such questions intrigue you?

3. Summary of the opportunity

- Client Overview: We are hiring for a leading technology company with a focus on hardware research in the MSR Azure team.

- Role Summary: As a Lab IT Technician, you will play a crucial role in maintaining the day-to-day operation of a hardware lab, ensuring its functionality, and supporting the research team in their experiments and projects.

4. What are the key responsibilities?

- Responsibilities and Duties:

- Perform regular hardware condition inspections and document component health status.

- Conduct device inventory to prevent loss or damage of MS assets.

- Troubleshoot software issues, hardware problems, and network connectivity issues.

- Set up new computers, install necessary software, and ensure network connectivity.

- Check and update the OS, drivers, and firmware of systems for optimal performance.

- Conduct security checks, run antivirus scans, and update security protocols.

- Regularly back up important data to prevent loss in case of system failure.

- Manage IT equipment inventory and document processes.

- Implement and maintain virtual machines, databases, and storage services.

- Communicate with vendors for hardware and software purchases and issue resolution.

5. What experience are we looking for to drive success?

- MUST-Have Skills and Qualifications:

- Bachelor's degree in a related field (e.g., computers, engineering).

- 1+ years of experience in a hardware lab environment.

- Proficiency in Office 365 for business communication, data analysis, and document creation.

- Knowledge of commonly used Linux/Windows commands for computer and resource configuration.

- Experience with SSH, VirtualBox, and Docker for IT asset management.

- Preferred Skills and Qualifications:

- Familiarity with IPMI (Intelligent Platform Management Interface).

- Experience with Azure DevOps, GitHub, Azure CLI, Azure Portal (web).

6. So calling all top performers

- Exciting Opportunity: This role provides the opportunity to work with a team on development and conduct in-lab research in a leading technology company like MSFT.

- Competitive Compensation: Competitive hourly rate offered.

- Application Process: To apply for this role, please apply online or email your resume, highlighting your relevant experience and qualifications. Please ensure that your application provides accurate information.

- About this posting: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment.

- Equal Employment Opportunity: We are committed to diversity and inclusion, have a non-discrimination policy, encourage diverse candidates, and provide accessibility and accommodation.

In conclusion, don't miss out on this exciting opportunity to join our team and make a meaningful impact! Apply today! Please feel free to drop in your resume at [email protected].