Lead AI Developer

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

We’re looking for a Lead Automation & AI Developer to build intelligent, scalable solutions that automate IT operations, reduce manual effort, and improve reliability. You’ll lead hands-on development, solve complex operational challenges, champion engineering best practices, and mentor developers.

WHAT THE ROLE OFFERS

• Lead the development, testing, deployment, documentation, and ongoing support of production-ready automation and AI solutions that improve operational efficiency, reliability, and consistency.
• Partner with architects, business analysts, platform engineers, security, operations teams, and stakeholders to translate requirements and designs into scalable solutions, providing technical input on feasibility, implementation approaches, and trade-offs.
• Build automation for infrastructure provisioning, configuration management, patching, lifecycle operations, observability, diagnostics, remediation, and operational reporting, using modular and reusable components.
• Develop advanced AI solutions, including single- and multi-agent systems, LLM-powered services, RAG pipelines, semantic search, vector database integrations, and AI-assisted workflows, incorporating evaluation, guardrails, and responsible AI practices.
• Develop APIs, integrations, and data pipelines that connect automation and AI capabilities with enterprise platforms, operational tools, search technologies, and structured and unstructured data sources.
• Write clean, secure, maintainable, and testable code, perform code reviews, and build unit, integration, regression, and functional testing to ensure quality and production readiness.
• Use and enhance Git-based development workflows and CI/CD pipelines, while actively contributing to sprint planning, estimation, backlog refinement, demonstrations, releases, and engineering standards.
• Own the operational reliability of deployed solutions by monitoring performance, troubleshooting complex defects and integration failures, performing root-cause analysis, responding to incidents, and continuously improving scalability, security, performance, cost, and maintainability.
• Drive continuous improvement and technical leadership by identifying automation and modernization opportunities, maintaining runbooks and technical documentation, mentoring junior and mid-level developers, evaluating emerging AI and automation technologies, and sharing knowledge across distributed teams.

WHAT YOU NEED TO SUCCEED

• Degree in a relevant technical discipline or equivalent practical experience.
• 8+ years of professional experience in software development, automation, or related engineering roles.
• Advanced, hands-on Python experience plus proficiency in PowerShell, Bash, JavaScript, or another language.
• Proven track record building, testing, deploying, documenting, and supporting complex software or automation solutions in production.
• Hands-on experience implementing Generative AI or LLM-based solutions (such as RAG or agents).
• Strong experience with APIs, system integrations, structured data, Git-based development, and CI/CD practices.
• Experience working from architectural designs and contributing technical input to design discussions, and experience mentoring other developers or performing code reviews.
• Strong troubleshooting, communication, and collaboration skills, with a solid understanding of secure, reliable, scalable, and maintainable software.

Preferred

• Experience with automation, configuration management, and CI/CD tools such as Ansible or Terraform.
• Experience with AI agent frameworks, multi-agent orchestration, agent interoperability protocols (such as MCP or A2A), vector databases, enterprise search, and AI evaluation.
• Experience with cloud or hybrid platforms, operating systems, observability, SRE, secure development, responsible AI, and Agile delivery.

One Last Thing
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

Salary Range: Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.