Publié il y a 3 heures
Leisure Air Desk Advisor
@ Direct Travel
Télétravail au Canada
En bref
Direct Travel is hiring a Leisure Air Desk Advisor to issue domestic and international airline tickets for leisure agents. The role involves ticketing, exchanges, refunds, fare research and debit memo resolution, requiring at least 5 years of GDS experience. The posting states the position is remote, hybrid or in-office.
Responsabilités :
- Issue domestic and international tickets for leisure agents
- Issue exchanges and partial refunds
- Research fares and airline contracts
- Coordinate seat assignments
- Resolve debit memos with ARC Memo Manager
Résumé des exigences :
- At least 5 years GDS ticketing experience
- 5+ years travel agency experience preferred
- Sabre GDS experience preferred
- Microsoft Office proficiency
- Strong customer service and communication skills
Outils et compétences
Source et dates
Type de source non vérifié · adp-myjobs
- Date publiée par l’employeur
- 2026-11-13
- Première détection par notre source
- 2026-11-13
- Mise à jour du dossier source
- 2026-11-13
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Expérience | 5 an(s) et plus |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Bureau, Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Baccalauréat (préféré) |
| Domaines d’études | Business |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Direct Travel
Profil d’entreprise sauvegardé
Renseignements historiques provenant d’un profil The Jobs API sauvegardé (champs LinkedIn/Crunchbase). Ils ne sont pas vérifiés en temps réel; les chiffres peuvent avoir changé. Les valeurs manquantes restent inconnues.
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Description complète de l’entreprise
Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies and significant cost savings. Direct Travel has offices in over 70 locations across North America and the UK and is currently ranked 12th on Travel Weekly’s Power List. For more information, visit www.dt.com. Additionally, Creative Group, a subsidiary of Direct Travel, designs global programs and experiences that reward excellence and inspire people to reach their full potential – we call it Thrivability. Creative Group is a full-service performance improvement company specializing in meetings and events, group incentive travel, employee engagement and recognition, sales incentives and channel loyalty programs. Creative Group serves a client roster of Fortune 500 companies in a broad range of industries.
- Abonnés LinkedIn
- 34 028
- Personnes associées sur LinkedIn
- 1 519
- Bureaux déclarés
- 7430 East Caley Avenue, Suite 320E, Centennial, CO 80111, US
- 7900 Xerxes Avenue South, Suite 1200, Minneapolis, MN 55431, US
- 1723 Hamilton Avenue, San Jose, CA 95125, US
- 750 E Main St, Suite 1300, Stamford, Connecticut 06902, US
- 251 Consumers Rd, Suite 700, Toronto, Ontario, CA
- 400 Avenue Sainte-Croix, Suite 1300, Montreal, Quebec H4N 3L4, CA
- 25 Union Street, Edinburgh, Scotland EH1 3AB, GB
- Catégories d’activité
- Leisure
- Tourism
- Travel
- Autres noms enregistrés
- Direct Travel
- Spécialités
- Strategic Corporate Travel Management
- Global Travel Programs
- Innovative Web/Mobile Travel Technologies
- Comprehensive Meetings & Events
- Event Production Services
- Group and Incentive Travel
- and High End Leisure Travel Services
- Le profil indique une agence de recrutement
- Non
- Investissement total déclaré
- 0
La devise et la date d’observation ne sont pas fournies; ce n’est ni une valorisation actuelle ni une ronde de financement.
Direct Travel is a leading provider of corporate travel management services. The company has been providing travel management for over 40 years, working with clients to develop highly customized travel programs. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive…
| Champ | Valeur |
|---|---|
| Secteur | Travel Arrangements |
| Taille | 1,001-5,000 employees |
| Siège social | Centennial, CO |
| Type d’organisation | Privately Held |
| Spécialités | Strategic Corporate Travel ManagementGlobal Travel ProgramsInnovative Web/Mobile Travel TechnologiesComprehensive Meetings & EventsEvent Production ServicesGroup and Incentive Traveland High End Leisure Travel Services |
| Offres sur Jobsy | 7 |
| Voir la page |
We are looking for someone with proven ticketing skills to work with leisure agents who request air tickets for their clients. A strong ticketing sales agent with at least 5 years GDS experience is needed for a national leisure support role.
POSITION IS REMOTE/HYBRID/IN-OFFICE
Responsibilities
- Respond to written requests in timely fashion
- Issue domestic and international tickets for leisure agents/ICs
- Issue exchanges and partial refunds when needed
- Leisure group ticketing
- Look for lowest fares and research airline contracts for negotiated commissions
- Coordinate seat assignments
- Use ARC Memo Manager for debit memo research, resolution and reduction of memos for leisure team
Preferred Qualifications
- 5+ years travel agency experience
- Bachelor’s degree or equivalent business education
- Ability to thrive in a fast paced environment
- Proficiency in Microsoft Office Software
- Minimum of 5 years Sabre GDS experience
- Demonstrated professional customer service skills
- Pragmatic and self-disciplined
- Capability of maintaining a favorable company image when interfacing with outside sources
- Proven pursuit of learning and self-development
- Ability to manage responsibilities in a manner to result in lower costs and better efficiencies for the company
- Ability to demonstrate personal and organizational integrity
- Capability of working in a team environment supporting management and staff, following policies, providing feedback, assisting in special projects, and taking on additional responsibility
- Effective oral and written communications skills
- Organizational skills that result in high productivity
- This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position
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