Logistics Support Coordinator

Winpak is seeking a Logistics Support Coordinator based in Winnipeg, Manitoba to join our Traffic Team.

Reporting to the Traffic Supervisor and Traffic Manager, the Logistics Coordinator is primarily a cross-function position and will be responsible to efficiently and effectively perform key tasks within the Traffic Department, along with supporting other areas as required.

This position requires extensive knowledge within the field of logistics, along with a high-level skill in organizing and setting daily priorities to ensure multiple tasks are taken care of. Working within a strong team atmosphere, this position will assist with coordinating, performing and completing all functions required in order to maintain order processing and shipping operations in support of constant, consistent customer satisfaction and high quality service.

Key Responsibilities

Order Processing & Shipping Coordination

• Process and report customer shipments in real time, ensuring accurate data entry, freight terms, and shipping documentation.
• Coordinate order fulfillment with Shipping, off-site warehouses, and other internal stakeholders.
• Create and distribute picklists, and prepare or process bills of lading, packing slips, shipping notices, and customs documentation.
• Ensure off-site warehouse shipments are accurately reported within established timelines.
• Coordinate subcontractor shipments, including transportation arrangements, documentation, and communication with all applicable parties.
• Process domestic and international courier shipments through UPS, FedEx, and other platforms, selecting appropriate shipping solutions based on cost and transit time.
• Coordinate specialized shipments, including heavy-weight air freight and expedited deliveries, as required.

Transportation, Freight & Customs

• Obtain and evaluate freight quotations across multiple transportation modes, negotiate with carriers, and select cost-effective solutions that meet service requirements.
• Review and approve freight terms, Incoterms, in-bond movements, and customs brokerage invoices in accordance with company procedures and applicable requirements.
• Coordinate customs documentation with internal customs specialists and external customs brokers to support compliance.
• Assist with freight audits, freight accruals, month-end reporting, and transportation-related invoices.
• Coordinate inbound containers, customer returns, supplier pickups, and other transportation activities as required.

Operational Excellence & Continuous Improvement

• Maintain accurate logistics records, standard operating procedures (SOPs), and the Traffic Service Guide.
• Identify opportunities to improve logistics processes, documentation, and departmental efficiency.
• Prepare reports and maintain accurate records using ERP systems and Microsoft Office applications.
• Collaborate with internal departments, warehouse partners, carriers, and external service providers to resolve shipping issues and maintain high customer service standards.
• Participate in departmental goals, cross-functional initiatives, and continuous improvement activities while providing backup support across the Traffic Department.

Required Qualifications:

• Grade 12 diploma or equivalent
• 2+ years of experience in transportation, logistics, warehousing, distribution, or supply chain operations.
• Experience coordinating shipments, transportation providers, freight documentation, and order processing in a manufacturing or distribution environment.
• Proficiency with Microsoft Excel, Microsoft Word, Outlook, and ERP or logistics management systems.
• Excellent verbal and written communication skills with a customer-focused approach and the ability to build effective working relationships.
  

Preferred Qualifications:

• Post-secondary education in Supply Chain Management, Logistics, Business, Transportation, or a related field, or an equivalent combination of education and experience.
• Experience working with international shipping, customs documentation, or cross-border logistics.
• Knowledge of Incoterms, customs brokerage processes, and freight auditing.
• Experience using courier platforms such as UPS WorldShip, FedEx Ship Manager, or similar transportation management systems.
• Demonstrated experience managing multiple priorities while maintaining exceptional attention to detail and meeting tight deadlines.
• Strong analytical, organizational, and problem-solving skills with the ability to work independently and collaboratively across multiple departments.
• Experience within a manufacturing environment is considered an asset.
  

Additional Information:

• This position is 100% onsite and is located in Murray Industrial Park in Winnipeg, Manitoba.
• There is limited bus access to this location
  
• Work Schedule: Full-time, Monday–Friday, 8:00am – 4:30pm

What do we offer?
Winpak is committed to providing comprehensive benefits to support the physical, mental and financial well-being of our employees and their families.

Our benefit package includes the following:

• Medical & prescription coverage
• Dental plan
• Vision plan
• Life and accidental death & dismemberment insurance
• A comprehensive employee and family assistance program which includes short term counselling, wellbeing coaching, financial and legal consultations services.

Additionally, you can also enroll in additional voluntary life insurance for yourself. If you become injured or ill, you will also be able to apply for short term and long term disability benefit coverage.

At Winpak, inclusion is one of our core values. We believe that an inclusive culture fosters a sense of belonging, drives innovation, and provides our brand a competitive advantage. Our goal is to create an environment free from harassment and discrimination, and where every individual feels respected, valued, and appreciated.

As an Equal Opportunity Employer, we are committed to an equitable and inclusive recruitment process, evaluating applicants based on merit, capability, and qualifications related to the job - never on identity factors such as race, color, gender, age, sexual orientation, religion, disability, national origin, or any other protected status. To support this commitment, if you require any accommodations during the recruitment process, please let us know, and we will work with you to ensure your needs are met.

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