Maintenance Manager

At Novara, we support businesses with integrated solutions across all functions of Human Resources. In partnership with Castleavery Hospitality Ventures Inc.("Castleavery" or "Castleavery Hospitality"), we are excited to present this exciting opportunity to join their organization. The successful candidate will be employed directly by Castleavery Hospitality.

Your Impact

The Maintenance Manager is a working manager role responsible for the upkeep, operation, and ongoing maintenance of all buildings, infrastructure systems, and outdoor spaces at one of Castleavery's flagship properties, the Mount Engadine Lodge (MEL).

This role requires a strong hands-on approach, with the ability to troubleshoot and maintain a wide range of building systems including electrical, plumbing, heating, and mechanical equipment. Operating in a remote, off-grid environment, the Maintenance Manager plays a critical role in ensuring all systems are reliable, safe, and functioning at a high standard.

In addition to day-to-day maintenance, the role includes supervising maintenance staff, coordinating contractors, and supporting long-term improvements to the property.

About Castleavery Hospitality

At Castleavery Hospitality, hospitality is our passion. We are trailblazers in the luxury hospitality industry, creating transformative experiences that leave lasting memories and inspire a global community of travellers. Our bespoke properties stand as iconic gateways that unlock the beauty of the Canadian Rockies, balancing human comfort and the elegance of nature through innovative and sustainable solutions that redefine excellence in hospitality. Our commitment to excellence, refinement, and mutual respect not only elevates guest experiences but also fosters a positive and collaborative work environment.

Castleavery Core Team Values

These core values demonstrate our commitment to our values, mission, and vision statement:

• Authenticity – We provide real, grounded, human experiences.
• Stewardship – We care deeply for our environment and community.
• Connection – We facilitate genuine connections among people and with nature.
• Presence – We invite guests to slow down and be fully here.
• Excellence in Hospitality – Quiet, thoughtful service with attention to detail.

What Your Day-to-Day Looks Like

Key Relationships

Key Reporting Relationships

• Reports to Facilities Manager & Project Manager (planning, systems, and projects)
• Reports to Lodge Operations Manager (day-to-day operations

Direct Reports

• Maintenance staff (full-time, part-time, seasonal)

Key Responsibilities

Maintenance Operations & Infrastructure Systems

• Perform and supervise routine maintenance and repairs across all lodge buildings, guest rooms, cabins, and public spaces
• Troubleshoot and repair electrical, plumbing, heating, HVAC, and mechanical systems
• Perform general building maintenance including painting, carpentry, and repairs
• Operate, monitor, and maintain critical off-grid systems including generators, heating systems, water supply, and wastewater systems
• Ensure reliability of all building systems and respond quickly to operational issues
• Monitor and report maintenance issues, system deficiencies, and safety concerns

Preventative Maintenance, Inspections & Asset Care

• Develop, schedule, and execute preventative maintenance programs and inspection routines
• Perform regular inspections of buildings, infrastructure, and equipment
• Maintain tools, equipment, and maintenance inventory; order supplies as required
• Track maintenance activities and identify recurring issues or areas for improvement
• Support long-term upkeep and lifecycle management of lodge assets and systems

Leadership, Groundskeeping & Operational Support

• Train, supervise, and support maintenance staff and seasonal groundskeepers
• Coordinate daily maintenance priorities and support overall lodge operations
• Perform and oversee landscaping, snow removal, road and pathway maintenance, and general grounds upkeep
• Assist with waste management, recycling, and general property cleanliness
• Support event setup, guest activities, and other operational needs as required
• Work collaboratively with lodge staff to ensure smooth operations and a high-quality guest experience

Contractor Coordination, Projects & Safety

• Coordinate contractors, suppliers, and service providers for specialized work
• Assist in executing maintenance projects and small capital improvements
• Ensure contractor work meets expectations, scope, and quality standards
• Maintain compliance with health and safety regulations and safe work practices
• Identify and address safety concerns and participate in emergency response when required
• Provide leadership during maintenance-related issues to minimize disruption to operations

What You Bring

Skills and Attributes

Technical

• Strong hands-on maintenance experience across multiple trades (electrical, plumbing, mechanical, carpentry)
• Working knowledge of building systems and equipment, including heating, water, and wastewater systems
• Ability to troubleshoot and repair a wide range of systems and equipment independently
• Experience with tools, small engines, and maintenance equipment

Leadership

• Experience supervising and supporting a small team
• Ability to prioritize work and coordinate daily maintenance activities
• Comfortable managing contractors and external service providers

Problem Solving

• Strong troubleshooting and decision-making skills
• Able to work independently and respond effectively in a remote environment
• Proactive, solution-oriented approach to maintenance and operations

Work Style

• Self-directed, reliable, and accountable
• Comfortable working in a remote, off-grid environment
• Flexible schedule, including on-call or after-hours support as required
• Physically capable of performing manual work

Required Attributes & Competencies

• Experience in building maintenance or facility operations
• Strong hands-on skills across multiple trades (electrical, plumbing, mechanical, carpentry)
• Working knowledge of building systems, including heating, water, and wastewater
• Ability to troubleshoot and complete repairs independently
• Experience coordinating contractors and service providers
• Ability to plan, prioritize, and manage maintenance tasks
• Understanding of preventative maintenance and safety requirements
• Strong problem-solving skills and ability to work independently in a remote environment
• Physically capable of manual work in varying conditions
• Valid driver’s license
• Basic computer skills (Outlook, Word, Excel)

Additional Details:

Location and Hours of Work

• Mount Engadine is remote lodge, located in the heart of Kananaskis Country
• As a MEL team member, room and board are provided
• Salaried, full-time employment.
• Overtime hours expected to handle emergencies and unexpected staff shift changes.

Compensation and Benefits

• Salary includes room and board, in addition to gratuities.
• Competitive benefits.