Managed Services Practice - Entry Level Immigration Support Coordinator - Dieppe

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

We are seeking an Immigration Support Coordinator to join our Managed Services team in Dieppe. This administrative role focuses on providing administrative and operational support for immigration and mobility programmes by maintaining case records, coordinating documentation, supporting compliance processes, and assisting with day-to-day case management activities to ensure efficient service delivery.

Your key responsibilities

• Prepare, review and update case documents, records and data, ensuring information is accurate, complete and maintained in internal tracking systems.
• Monitor case queues and assigned tasks, following established processes and timelines to support timely case progression and service delivery.
• Conduct quality checks on case information and documentation to identify gaps or inaccuracies and maintain consistent standards.
• Coordinate routine requests and communicate clearly and professionally with team members and internal stakeholders.
• Collaborate with cross-functional teams to support immigration programs, operational priorities and client service delivery.
• Use Microsoft Office and other case management tools to maintain records, manage documentation and support workflow activities.
• Handle confidential and sensitive information with appropriate care, discretion and professionalism.
• Provide flexible support during periods of increased workload and for other business-critical initiatives as required.

Skills and attributes for success

• Strong attention to detail and commitment to delivering accurate work.
• Effective organizational skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Ability to follow established processes, identify issues, and support practical solutions.
• A collaborative approach and commitment to contributing to a positive team environment.
• Working knowledge of Microsoft Excel, Microsoft Teams, and other business applications.
• A willingness to learn and develop knowledge of business immigration and global mobility processes and technology.

Qualifications

• High school diploma required; college diploma in, business administration, international relations, communications or a related area is considered an asset
• Experience working in an office environment in data processing, or another detail-oriented administrative role

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skills.

• Dieppe - $38,000-$57,000

Are you ready to shape your future with confidence? Apply today.

To help create the best experience during the recruitment process, please describe any accommodations you may need.

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

Learn about our commitment to Inclusiveness at https://www.ey.com/en_ca/about-us/corporate-responsibility/equity

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.