Manager, B2B E-Commerce Programs

Position Summary

At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.
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Position Summary:
The B2B E-Commerce Manager will be leading the growth of B2B eCommerce. The incumbent must be strategic, logical and detail oriented in nature while being proactive and personable. The ideal candidate should also have experience in eCommerce, with new business development in the B2B space, working with HR departments and setting up new process.

In parallel, the incumbent will support divisional ad-hoc requests pertaining to online related activities by working with all levels of the organization to complete the requests on time.

The Manager, B2B E Commerce Programs is required to work closely with many key stakeholders across the organization and is also able to work with minimal supervision to manage all required tasks.

Role and Responsibilities

Essential Duties and Responsibilities:

• Market Research: Identify TAM, Potential account list, Competitor and Industry benchmark
• EPP Account development: Support B2B account reps to launch new EPP accounts; Launch new EPP programs with aggregator partners
• EPP Business strategy & Planning: Develop short to long term growth strategy and plans
• Project management: Lead development of unique and differentiated offering projects for EPP accounts
• Account set-up & develop new business: Manage and own an entire account on-boarding process with the support of B2B account reps, including contract negotiation, site development, and on-boarding documentation
• Product lifecycle management: Manage new product launches, EOL models, pricing and promotion on EPP sites
• Manage and develop a promotional plan: Develop promotional calendars and proposals to drive EPP business working with product managers and manage all of the internal approvals
• Work with the marketing and legal teams to develop creatives and legal terms & conditions for offers and promotions with price/promotion manager
• Work with the marketing team and the performance marketing manager to implement the marketing strategy effectively
• Work with EPP partners to communicate promotions and deploy marketing materials
• Work with digital marketing team to execute to maximize sellout with paid/affiliates/CRM marketing
• Monitor and analyze sales trends, traffic, conversion, ROI, areas of improvement, etc. and report on a regular basis
• Perform and assist the operations team on sell-out forecast and site operation monitoring
• Fulfill regular reporting requirements and ad-hoc reports when necessary
• Work with Hybris platform team to manage B2B Contents & accuracy
• Track, summarize and report on online performance (sales, page views, conversion rates, etc.) on a regular basis to evaluate return on investments
• Provide regular and ad-hoc reports to both internal stakeholders and HQ

Skills and Qualifications

Requirements

Education:

• A Bachelor’s degree in Business/Marketing/Economics or related field from an accredited college/university or equivalent experience in the retail/consumer electronics industry

Knowledge:

• MS Office suite required; strong Excel & Power Point skills
• Knowledge of ERP such as SAP is desirable
• Strong interpersonal and communication skills (Verbal & Written)
• Strong data analytical skills; strong financial and business acumen
• Dynamic, motivating, and entrepreneurial-minded with an internal drive to continuously hit goals and deadlines
• The ability to develop and maintain excellent working relationships with multiple levels within and outside the company
• The ability to plan, organize and prioritize multiple assignments and projects
• The ability to work in a team environment to identify and achieve team project goals and results, including the completion of assignments within established time frames

Experience:

• 5+ years in eCommerce, business development and/or B2B sales/marketing experience required
• Proven track record managing pipeline generation
• Experience in consumer electronics would be an asset

The salary range for this role is expected to be between $100,000 to $138,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience. This posting is for a current job vacancy.

The total rewards package for a Regular Full-Time employee may include a variable incentive, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.

Samsung is an equal employment opportunity employer.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.

Please note that we reserve the right to remove or modify job postings at any time.

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