Manager Business Communications Partner (Temporary 6-months)

Hiring Manager: Julie Lagace

Pay Grade: MGMT-7

Hiring Salary Range: $ 110000 - 144000

This range represents the hiring range. Salaries are determined individually depending on skills and experience.

Note: This is a temporary 6-months contractual role, we are looking for fully bilingual French/English candidates

At CN, we are committed to our pursuit of excellence. We take pride in delivering work of the highest standard, continually innovating to shape the railroad of the future. As responsible railroaders, we make the right decisions every time, putting safety first, acting with unwavering integrity, and holding ourselves accountable for our actions. We believe in succeeding together—by fostering inclusivity and collaboration, we sustainably deliver exceptional results for our customers.

Join us today and get your career moving!

Job Summary

The role is responsible for acting as a strategic resource for the client department's Executives and Subject Matter Experts (SMEs) by serving as a communications advisor, planner, and developer. The incumbent builds and owns annual communications plans for the function and handles ad-hoc requests and special projects involving communications. The role identifies key annual communications objectives and develops communications strategies to achieve these goals. The role acts as a CN communication and brand advocate on behalf of CN's Corporate and Marketing Communications, at the assigned department's level, and organization wide. The role acts as a significant contributor to initiatives that improve overall communications content and strategies and increase communications channels adoption.

Main Responsibilities

Communications Plan Development

• Develop, coordinate, align, and own communications plans for clients, including internal and external audiences
• Manage the timely, cost-effective delivery of innovative communication campaigns, overseeing the complete quality assurance and Senior Manager sign-off workflow
• Develop and write key messages to support the client's communications with high impact on target audiences
• Ensure message and tone alignment within the client's organization (campaign to campaign) as well as among departments, ensuring that all communications stay true to CN's overall strategic communications approach
• Measure effectiveness of the client's communications, report back to the client where applicable, and make recommendations for future campaigns based on results

Delivery of Tactics and Materials

• Collaborate with Corporate and Marketing Communications Specialists to define tactical and production plans once communications plans have been established
• Lead production of communications and supporting material that need to be achieved, and take full accountability of the plan by driving its development, results, monitoring, and measurement
• Manage other corporate communications projects to increase knowledge of CN's business, departments, and stakeholders
• Develop and oversee production timelines for creative campaigns, videos, and project deliverables

People Management

• Demonstrate collaboration and leadership within Communications, CN functions, Stakeholder Relations, and among support players
• Adhere to CN's values in the context of cross-functional projects and high-level interaction among internal teams, external stakeholders, and collaborators
• Build trust, pride, and engagement with direct reports, if managing people

Brand Advocacy

• Act as a key representative of the Corporate and Marketing Communications team and advocate for the CN brand and stakeholder experience
• Educate and strive to uphold brand standards while making decisions and recommendations autonomously

Working Conditions

The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The incumbent must be available to work evening shifts and weekends when necessary. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The role may require frequent travel within the assigned territory (Western, Eastern, and Southern regions of CN's network).

Experience

Communications

• Between 5 to 7 years of experience in a similar communications role
• Candidates with an equivalent combination of education, training, and experience will be considered

Education/Certification/Designation

• Bachelor's Degree in Business Administration, Communications, Marketing, or equivalent
• Candidates with equivalent practical experience, education, or training will be considered

Competencies

• We Care About Each Other
• We Strive for Excellence
• We Succeed Together
• We Lead Responsibly
• Vision and strategic thinking
• Impactful and inclusive leadership
• Performance and value delivery
• Empowerment and talent development
• Strategic communication and influence
• Managerial courage and decisiveness
• Stakeholder management
• Reading the environment
• Process optimization
• Influence
• Customer service

Technical Skills/Knowledge

• Strong business understanding of CN's corporate strategy, mission, and vision
• Fast learner of communications tools used by CN (e.g. Poppulo, Airtable, MS Teams, Viva Engage, Cvent)
• General Microsoft applications skills

Additional Information (If Any)

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada’s Eastern and Western coasts with the U.S. South through an 18,800-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [email protected].

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

Please monitor your email on a regular basis as communication to applicants is done via email