Manager, Recovery & Integration

ABOUT THE JOB:

CMHA BC is British Columbia’s leading mental health non-profit organization. We promote mental health for all and support the resilience of people living with mental illness and/or substance use challenges. We work to uplift the voices of people with lived expertise and to advance the human right to best possible mental health by calling for a comprehensive system of care that protects and promotes mental wellbeing and adequately addresses the social determinants of health.

The department of Recovery and Integration is responsible for a variety of large-scale projects aligned with best practices in psychosocial rehabilitation to support long term recovery.

The Manager, Recovery and Integration, reporting to the Director, Recovery, and Integration through CMHA BC Division, is responsible for managing both the strategic initiatives and operations of largescale projects within the Recovery & Integration department. This includes but is not limited to the bed-bed treatment and recovery project and other provincial initiatives in line with best practices in psychosocial rehabilitation addressing the social determinants of health. The Manager, Recovery and
Integration plans project objectives, schedules timelines and milestones, estimates and allocates resources, and guides project implementations in alignment with the project deliverables and contractual obligations. This role requires financial accountability of one or more budgets. The Manager, Recovery & Integration, will work effectively with diverse stakeholders, including provincial government bodies, health authorities, community agencies, and Indigenous partners.

DUTIES AND RESPONSIBILITIES:

Working closely with the Director, Recovery & Integration, the Manager, Recovery and Integration is accountable for:

Project Management

• Provides comprehensive frameworks and oversight to ensure that CMHA BC, Recovery & Integration led projects measure timely, cumulative strategic benefit realization to project Sponsor(s) and the Association.
• Comprehensive plans and prioritize projects such that quality, cost, plan, time and benefits realization are controlled and achieved and ensuring that the team and outcomes are aligned to project and Sponsor objectives.
• Provides comprehensive risk management, assesses, and manages project constraints and assumptions, and provides PMBOK-recognized technical project expertise.
• Manages external project contractors and vendors (e.g. project evaluation contracts, system integrators, software providers)
• Accountable for governance oversight of provincially funded grants, ensuring compliance with contribution agreements, service standards, reporting requirements, and organizational policies.
• Oversees subcontracted service providers and funded agencies, including performance monitoring, contract compliance, risk mitigation, and corrective action planning.
• Establishes and maintains systems for monitoring service utilization, outcomes, financial performance, and operational risks across funded programs.
• Provides recommendations regarding contract renewals, funding allocations, and provider performance.
• Other projects and/or oversight as needed/assigned.

Strategic Planning & Operations

• Lead strategic planning, policy development and program evaluation for Recovery & Integration projects.
• Engage and foster meaningful relationships with diverse stakeholders, including provincial and local government, health authorities, community agencies, and Indigenous partners.
• Implement and monitor budgets to ensure cost-effectiveness and program accountability.
• Ensure evaluation reporting and accountability requirements are met by community agencies.
• Supports the strategic direction and broader policy implementation aligned with the Recovery & Integration department.
• Develops and maintains operational risk-management frameworks for provincially funded treatment and recovery services.
• Identifies, escalates, and mitigates financial, contractual, quality, reputational, and service delivery risks.
• Ensures appropriate monitoring and resolution of critical incidents, compliance issues, and performance concerns involving funded providers.

Research & Evaluation

• Develops or supports a comprehensive evaluation plan in conjunction with project sponsor(s), stakeholders, and retain research and evaluation vendor(s).
• Guides and oversees external research team(s) in conducting qualitative and/or quantitative project evaluation(s).
• Ensures research and evaluation outcomes evolve and execute in alignment with overall project timelines, goals, and milestones.
• Oversees and consults in the processes used by the external evaluation team(s).
• Ensures research and evaluations are conducted in an ethical and participatory manner.
• Oversees and participates in the dissemination of project evaluation outcomes to project stakeholders.
• Ensures research and evaluation feedback is integrated into internal and/or public communications.
• Manages research and evaluation budgets and contracting.

Communications

• In conjunction with Supervisor and/or other internal and/or external stakeholders:
• Develop public communications including but not limited to: Requests for Proposal(s) (RFPs), publicly facing project announcements, briefings, media packages, issues notes, and other materials as required.
• Provides both verbal and written communication regarding project statuses, risks and issues.
• Leads ongoing relationships with funded service providers, treatment organizations, and recovery operators across British Columbia.
• Conducts provider review meetings, monitors key performance indicators, and supports continuous quality improvement.
• Ensure funded organizations meet contractual deliverables, reporting obligations, and service expectations.
• Prepare and deliver project briefings to CMHA BC CEO, Board of

Directors, Executive Director(s), Senior Province of BC Ministry Staff, Provincial Strategic Advisory Committees, Advisory Groups,
and elected Ministry Officials.

ABOUT YOU:

Education and Experience

• A post-secondary degree (Graduate Degree preferred), preferably related to public health, public policy, public administration, or a similarly relevant discipline.
• 3-5 years of project and/or provincial grant management experience.
• 2-3 years experience engaging with Indigenous communities, and other community stakeholders.
• Project Management Certificate or Professional Accreditation.
• An equivalent combination of education, training and/or experience may be considered.
• Demonstrated experience managing provincial grant programs
• Experience overseeing multiple service-provider contracts or funded agencies.
• Experience with governance, compliance monitoring, performance management, and operational accountability frameworks.
• Knowledge of substance-use treatment licensing, accreditation, and quality-assurance practices in British Columbia.

Knowledge and Skills

• Experience in working with community grants.
• Experience in the principles and practices of contract management.
• Excellent project management and organizational skills including; comprehensive project planning, project management documentation development, and resource and financial management.
• Experience and/or formal communications training.
• Relationship development and maintenance with stakeholders, government officials, health sector leaders, service providers, and project partners.
• Overall project and program management skills with a commitment to a high standard of detail and quality.
• Knowledge of risk management, along with resourcefulness and innovation to solve problems.
• Ability to assess and prioritize multiple tasks and demands.
• Strong ability to work in a matrixed project team.
• Excellent interpersonal, written and verbal communication skills.
• Excellent working knowledge of Word, PowerPoint and Excel, Microsoft Project, Asana, Visio, Lucid Chart.
• Flexibility and ability to thrive in an environment with constantly changing conditions and competing deadlines.
• Proven ability to work under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
• Strong interpersonal skills, with ability to work independently and as a team member.
• Familiarity with mental health and substance use service delivery systems and approaches in BC.
• Familiarity with substance use treatment and recovery landscape and legislation.
• Knowledge of and/or work experience in the substance use treatment sector in BC.
• Sound knowledge of principles of health equity, mental health and wellness, and social determinants of health.
• Ability to travel to provincially located project sites.
• Valid driver’s license.

Our key values and principles

The Manager, Recovery & Integration consistently conducts themselves in alignment with CMHA BC’s Core Values of:

• Inclusive
• Proactive
• Compassionate
• Steadfast
• Collaborative

WORKING CONDITIONS

• The usual work week is 37.5 hours, and regular business hours are Monday to Friday 8:30 a.m. to 4:30 p.m.
• The position can be based out of the Vancouver or Victoria office and offers hybrid working arrangements.
• Salary Range: $78,149.00 - $112,340.00
• Typical Hiring Range: $ 86,193.00 - $105,348.00
• In determining salary, CMHA BC considers many factors including the successful candidate’s skillset and experience as well as internal equity. The final salary offer will be at CMHA BC’s sole discretion.

HOW TO APPLY:

Please submit your resume along with a cover letter, clearly documenting how you satisfy the requirements outlined in this job posting to https://cmhabc.bamboohr.com/careers/115 by 5 p.m. on November 23, 2026. We regret that only short-listed candidates will be contacted to schedule an interview.

CMHA, BC Division is committed to our workforce reflecting the diversity of the communities within which we work. As such, we encourage applications from persons with disabilities, members of visible minorities, First Nations, Inuit, and Métis people, people of all sexual orientations and genders, and others who may contribute to the diversity of our staff. Personal experience with mental illness and or addiction, either through self or a loved one, is an asset.

ABOUT US:

Founded in 1918, The Canadian Mental Health Association (CMHA) is a national charity that helps maintain and improve mental health for all Canadians. As the nation-wide leader and champion for mental health and addiction, CMHA helps people access the community resources they need to build resilience and support recovery from mental illness and/or addiction.

We respectfully acknowledge xʷməθkʷəy̓ əm (Musqueam), Skwxwú7mesh (Squamish), səl̓ilwətaʔɬ (Tsleil-Waututh), Lkwungen (Songhees) and Wyomilth (Esquimalt) peoples on whose traditional, unceded lands the CMHA BC offices are located.