Marketing and Communications Volunteer

Organization: CivicAction
Position type: Volunteer (unpaid), part-time
Location: Toronto, Ontario (remote/flexible arrangements to be confirmed)
Time commitment: Approximately 3–5 hours per week
Term: 3 months preferred
Reports to: Manager, Digital Strategy and Content

About CivicAction

CivicAction brings together leaders and communities across the Greater Toronto and Hamilton Area (GTHA) to address the challenges and opportunities shaping our region.

Through leadership development, research, partnerships and civic engagement, we work to build stronger communities and create a more inclusive and prosperous region.

About the Opportunity

We're looking for an enthusiastic, organized and creative Marketing & Communications Volunteer to support CivicAction's communications, campaigns and digital engagement activities.

This is an opportunity to gain hands-on experience across a range of marketing and communications functions, from social media and content development to email marketing, website updates, campaign coordination and reporting.

You'll work closely with the Digital Strategy and Content team, contributing to initiatives that connect CivicAction's work with audiences across the GTHA.

Key Responsibilities

Marketing & Campaign Support

● Assist with planning and coordinating marketing and communications campaigns.

● Support promotional activities for CivicAction's programs, events and initiatives.

● Help organize campaign materials, timelines and deliverables.

● Conduct basic research to support audience targeting, outreach and communications planning.

● Assist with tracking campaign activities and results.

Social Media & Content

● Support the development of social media captions, posts and other digital content.

● Help schedule and publish approved content across CivicAction's digital channels.

● Research relevant topics, trends and opportunities for engagement.

● Assist with community monitoring and identifying relevant conversations.

● Help maintain and update the editorial content calendar.

Email Marketing & Digital Communications

● Assist with preparing newsletters, email campaigns and other audience communications.

● Support email list organization and basic contact management.

● Help review content for accuracy, consistency and formatting.

● Assist with website content updates and quality checks.

● Support the organization of digital content and communications resources.

Research, Reporting & Coordination

● Conduct research on audiences, organizations, campaigns and communications trends.

● Help collect and organize social media, website and campaign performance data.

● Assist with preparing simple reports and summaries.

● Support event communications and follow-up activities.

● Provide general coordination and administrative support for communications projects.

What We're Looking For

● Interest in marketing, communications, public relations or digital media.

● Strong written and verbal communication skills.

● Good organizational skills and attention to detail.

● Familiarity with social media platforms such as LinkedIn, Instagram and Facebook.

● Comfortable using Microsoft Office

● Ability to manage tasks, meet deadlines and work collaboratively.

● Willingness to learn new tools and take initiative.

● Interest in CivicAction's mission and community impact.

Nice to Have (Not Required)

● Experience with WordPress or another content management system.

● Familiarity with HubSpot, Asana, Mailchimp or other email marketing/CRM/Project Management tools

● Experience using social media scheduling tools.

● Basic understanding of digital marketing, SEO or website analytics.

● Familiarity with Google Analytics or social media insights.

● Experience with Canva or basic visual content creation.

● Basic video editing skills.

● Experience supporting events, campaigns or community outreach.

● Familiarity with project management tools such as Asana.

Previous professional experience is not required. We welcome students, recent graduates and individuals looking to develop practical marketing and communications skills.

What You'll Gain

● Hands-on experience supporting marketing and communications for a civic leadership organization.

● Exposure to social media, email marketing, website management, campaigns and analytics.

● Opportunities to contribute to real projects, events and initiatives.

● Experience working with digital marketing platforms and tools.

● Guidance, feedback and mentorship from the Digital Strategy and Content team.

● Opportunities to develop professional skills and build a portfolio of work.

● A chance to contribute to initiatives that positively impact communities across the GTHA.

Time Commitment

Approximately 3–5 hours per week, with flexible scheduling based on project needs and volunteer availability. A 3 months term is preferred.

This is an unpaid volunteer opportunity. Responsibilities will be agreed upon based on the volunteer's skills, interests and availability, with oversight and final approvals provided by CivicAction staff.

How to Apply:

Interested applicants are invited to upload:

● A resume or brief summary of relevant experience.

● A short statement explaining their interest in the opportunity.

● Optional examples of relevant writing, social media, marketing or communications work.

Deadline: Monday, November 23rd, 2026. Applications will be assessed on a rolling basis.