Publié hier
Medical Education Omni-Channel Manager
@ Brunel
Canada
En bref
Brunel is hiring a Medical Affairs Omnichannel Manager on a 12-month contract, remote within Canada. The role owns content strategy and HCP journey orchestration across Medical Affairs channels, working across Digital, Field Medical and medical teams. The posting states full-time remote work with a 12-month contract.
Salaire :
83 250 $–138 750 $ par année
Responsabilités :
- Own omnichannel content strategy for Medical Affairs HCP engagement
- Define and orchestrate priority HCP journeys across functions
- Align Medical, Digital and channel teams on content priorities and timing
- Measure content and journey performance and report recommendations
Résumé des exigences :
- Bachelor's degree in life sciences, health sciences, business or related field
- 3 years in pharma, biotech or healthcare, including Medical Affairs or content strategy
- Working knowledge of compliant non-promotional scientific exchange
- Experience with CRM tools such as Veeva or Salesforce and analytics
Outils et compétences
Source et dates
Site carrière / système de candidatures · careerpage
- Date publiée par l’employeur
- 2026-11-10
- Première détection par notre source
- 2026-11-10
- Mise à jour du dossier source
- 2026-11-10
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Marketing |
| Expérience | 3 an(s) et plus |
| Heures par semaine | 40 (estimé) |
| Milieu de travail | Domicile |
| Position | Surtout assis |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
| Formation | Baccalauréat (exigé) |
| Domaines d’études | Life sciences, Health sciences, Business, Related field |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
Brunel
Profil d’entreprise sauvegardé
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This is who we are: A powerful global network. Brunel – Connecting Specialists to Pioneering Projects.
Description complète de l’entreprise
Founded in 1975, we are a global specialist delivering customised project and workforce solutions to drive sustainable industry transformations through technology and talent. With 120+ offices and a powerful network of more than 12,000 specialists around the world, we deliver Project and Consulting Solutions, Workforce Solutions and Global Mobility Solutions that transform global projects in Renewables, Conventional Energy, Mining, Life Sciences, Future Mobility, Industrials & Technology and many other sectors.
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- Oui
Founded in 1975, we are a global specialist delivering customised project and workforce solutions to drive sustainable industry transformations through technology and talent. With 120+ offices and a powerful network of more than 12,000 specialists around the world, we deliver Project and Consulting Solutions, Workforce Solutions and Global Mobility Solutions that transform global projects in Renewables…
| Champ | Valeur |
|---|---|
| Secteur | Staffing and Recruiting |
| Taille | 10,001+ employees |
| Siège social | Amsterdam |
| Type d’organisation | Public Company |
| Fondée en | 1975 |
| Spécialités | RecruitmentStaffingTraineeshipsGlobal CompanyAutomotiveLegalFinanceMarketing & CommunicationHigh-techProject management |
| Offres sur Jobsy | 96 |
| Voir la page |
Medical Affairs Omnichannel Manager, Portfolio (12-month contract)Remote - Canada
ResponsibilitiesOmnichannel Content Strategy
* Own the content strategy for Medical Affairs omnichannel engagement with HCPs across the affiliate, aligned to each therapeutic area's integrated medical plan and to affiliate business priorities* Partner closely with the Medical Affairs TA leads and Medical Advisors to determine which medical and scientific content to disseminate and integrate it so that HCPs experience it as seamless, regardless of its functional origin
* Identify content gaps, overlaps, and reuse opportunities across therapeutic areas and functions, and recommend what to develop, adapt from global or regional assets, or retire* Define principles for modular, tagged, and reusable content so it can be deployed consistently across channels and therapeutic areas
HCP Journey Orchestration* Define the priority HCP journeys for Medical Affairs and own the content strategy for each, ensuring they are seamless and synchronized across the affiliate and its functions
* Map HCP touchpoints across therapeutic areas and functions to identify fragmentation, duplication, and conflicting cadence, and recommend how to resolve them* Work with Digital, HCP Experience Managers, and channel subject matter experts on sequencing, next-best-action, and coordinated engagement plans so HCPs receive the right content, through the right channel, at the right time
* Align Medical Affairs journeys with the broader affiliate customer engagement plans, within the boundaries of Lilly policy and applicable industry codes, so that HCPs experience a cohesive, non-duplicative approach* Work with Field Medical leadership to ensure journeys and content strategy are reflected in field plans, and that field insights feed back into content priorities
Cross-Functional Orchestration* Act as the connective point across Medical Affairs, Digital, HCP Experience Managers, and channel subject matter experts to prevent silos by function and by content type
* Align Medical Information, Medical Education, Medical Science, Communications, TA leads, and Medical Advisors on content priorities, ownership, and timing for omnichannel use* Design and continuously improve internal processes and collaboration routines (such as planning cadences, intake, and content alignment forums) so they are simple, transparent, and seamless for internal teams
* Collaborate with channel owners, who remain accountable for building and operating channels, so that content strategy is translated into channel plans and delivered as intended* Coordinate with global and regional teams, including the Global Content Hub, so the affiliate leverages global assets where appropriate and reflects local HCP needs
* Influence without authority across the affiliate, building alignment and buy-in with clear roles and expectations for each functionPerformance, Insights & Continuous Improvement
* Define success measures for the content strategy and HCP journeys with Medical Affairs leadership, covering HCP experience, engagement quality, reach, and contribution to medical objectives* Draw on channel performance, CRM data, and HCP feedback from Digital and Insights partners to evaluate which content and journeys are working, and flag gaps, risks, and opportunities
* Translate insights into adjustments to content priorities, journeys, and channel plans, and report outcomes and recommendations to cross functional partners* Evaluate emerging approaches, including AI-enabled personalization and next-best-action, and recommend where they would strengthen the content strategy
Governance & Compliance* Establish and facilitate lightweight governance for content strategy and HCP journey prioritization, including intake, decision rights, and escalation paths
* Ensure the content strategy and HCP journeys adhere to Lilly policies and SOPs, Ethics and Compliance standards, applicable regulations, and industry codes* Partner with medical review and approval stakeholders so the content strategy anticipates review requirements and timelines
Collaboration & Capability Building* Contribute to the national and regional Medical Affairs omnichannel community of practice and share learnings across therapeutic areas functions across the affiliate
* Build awareness and capability across Medical Affairs in omnichannel content strategy and HCP journey thinking* Support change management and adoption of new processes, tools, and ways of working across Medical Affairs
* Stay current on trends in medical education, digital engagement, and the HCP experience by engaging with the external community, and bring relevant innovations to the affiliate
Requirements Bachelor's degree in life sciences, health sciences, business, or a related field
3 years of experience in pharma, biotech, or healthcare, including Medical Affairs, medical excellence, content strategy, or HCP engagement Working knowledge of the Medical Affairs function and compliant, non-promotional scientific exchange, including the regulations, industry codes, and internal policies that govern medical content and HCP interactions
Demonstrated experience in content strategy, planning, or orchestration for HCP audiences, including selecting, sequencing, and adapting medical and scientific content across channels and HCP journeys Demonstrated ability to prioritize competing demands and make clear trade-offs against affiliate business priorities and the HCP experience
Demonstrated ability to collaborate across functions and influence without authority, with strong project management skills Working knowledge of omnichannel and digital engagement concepts, including CRM (e.g., Veeva, Salesforce) and analytics
Ability to deliver against defined performance targets Excellent written and verbal communication skills, with the ability to communicate effectively at any level of the organization
What We OfferWhy apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.
About UsBrunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.
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