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Member Service Representative (Talka Credit Union)

@ Indie HR Services

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Hamilton, Ontario

Temps partiel
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SIGNAUX

En bref

Indie HR Services is hiring a part-time Member Service Representative for its client, Talka Credit Union, with potential to move to full-time in the new year. The role handles in-person and phone member service, cash and routine account transactions, and daily balancing. Prior financial institution experience is required.

Responsabilités :

  • Serve members in person and by phone
  • Process cash, cheque, bill payment and EFT transactions
  • Balance cash and daily transactions
  • Scan and organize documents
  • Support other branch duties

Résumé des exigences :

  • Previous experience at a financial institution required
  • Interest in transitioning to full-time hours
  • Knowledge of TFSA, RRSP and RESP an asset
  • Comfort handling cash
  • Strong attention to detail

Outils et compétences

PrintersScannersComputers
Source et dates

Type de source non vérifié · apify-linkedin

Date publiée par l’employeur
Non fourni
Première détection par notre source
2026-11-14
Mise à jour du dossier source
2026-11-14

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Déplacementsavion : aucun · route : aucun
Milieu de travailBureau
PositionSurtout debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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Indie HR Services

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Description

Potential for Full-Time Position in the New Year

Our client, Talka Credit Union is looking for a reliable, professional, and member-focused Member Service Representative (MSR) to join our team on a part-time basis, with the potential for a full-time opportunity in the new year.

This position is ideal for someone who is looking for part-time hours in the short term but is interested and available to transition into a full-time role in the future. The successful candidate should be comfortable working in a fast-paced environment, managing multiple priorities, and providing excellent service to our members.

Key Responsibilities:

  • Provide friendly, professional, and efficient service to members in person and over the phone.
  • Answer incoming phone calls and assist members with their questions and requests.
  • Process daily financial transactions, including:

Cash deposits and withdrawals

Bill payments

Cheque deposits and clearing

EFT transactions and clearing

Other routine member account transactions

  • Accurately balance your cash and daily transactions at the end of each day.
  • Scan and process cheques and other required documentation.
  • Scan and organize daily work and documentation according to established procedures.
  • Operate office equipment, including printers, scanners, and other technology required for daily duties.
  • Maintain accuracy and attention to detail while handling confidential financial information.
  • Follow all credit union policies, procedures, and regulatory requirements.
  • Assist with other branch duties and member requests as required.
  • Effectively manage multiple tasks and priorities while maintaining a high level of member service.

Qualifications & Skills:

  • Previous experience working at a financial institution is required.
  • Must be interested in the possibility of transitioning to full-time hours in the new year.
  • Knowledge of registered plans, including TFSA, RRSP, and RESP, is an asset.
  • Previous experience in a member/customer service or cash-handling role is an asset.
  • Strong attention to detail and accuracy.
  • Comfortable handling cash and completing financial transactions.
  • Able to work effectively under pressure in a busy environment.
  • Strong multitasking and organizational skills.
  • Excellent communication and interpersonal skills.
  • Comfortable using computers, printers, scanners, and other office technology.
  • Ability to learn and follow established policies and procedures.
  • Dependable, punctual, and professional.
  • Strong commitment to providing excellent member service.

What We're Looking For:

We are looking for someone who is dependable, detail-oriented, adaptable, and comfortable in a busy financial services environment. The successful candidate will be someone who can confidently handle day-to-day transactions while providing a positive experience for every member.

This is a part-time opportunity initially, with the potential for full-time hours in the new year. Candidates should be comfortable with the initial part-time schedule and have the availability and interest to take on a full-time commitment when the opportunity becomes available.

Employment Type: Part-Time, with potential for Full-Time

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