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Member Services Consultant (Kingston, 12-Month FT Contract)

@ CAA Club Group

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Kingston, Ontario

2+ ans d’expérience
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CAA Club Group is hiring a Member Service Consultant for a 12-month full-time contract in Kingston. The role sells memberships and merchandise, makes car rental reservations, issues International Driving Permits, takes passport photos and offers travel insurance. It requires 2-3 years of retail customer service and sales experience and flexible store hours.

Responsabilités :

  • Sell memberships and merchandise to members
  • Make car rental reservations
  • Issue International Driving Permits and take passport photos
  • Educate members on travel insurance options

Résumé des exigences :

  • 2-3 years customer service and sales experience in retail
  • Excellent written and oral communication
  • TICO certification completed or willingness to complete
  • Available for flexible store hours
  • Post-secondary education in travel and tourism is an asset

Outils et compétences

Customer serviceSalesCommunication skills
Source et dates

Site carrière / système de candidatures · successfactors

Date publiée par l’employeur
2026-10-30
Première détection par notre source
2026-10-09
Mise à jour du dossier source
2026-10-31

Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.

Détails du poste

NiveauDébutant
DomaineService à la clientèle
Expérience2 an(s) et plus
Heures par semaine40 (estimé)
Déplacementsavion : aucun · route : aucun
Milieu de travailMagasin
PositionSurtout debout
Exigences physiquesphysique faible · ordinateur modéré
LanguesEnglish
Permis et certificationsTICO
FormationCollégial (DEC) (préféré)
Domaines d’étudesTravel and Tourism

Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.

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CAA Club Group

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ChampValeur
Offres sur Jobsy107
Description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Services (CAA SCO) is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

Join our growing team where everyone belongs!

Position Details

What you will do:

As a Member Service Consultant (MSC) you will have the proven ability to provide exceptional experiences to our Members. In this role, you would be required to sell Memberships, and merchandise.

You will also be required to make car rental reservations, take passport photos, issue International Driving permits and educate and provide Travel Insurance options to our Members.

Total compensation for this role will be determined by the terms and schedules under the applicable collective agreement

Who You Are:

  • 2-3 years customer service and sales experience in a retail environment
  • Excellent communication skills both written and oral
  • TICO certification completion or working towards/ willing to complete
  • Available to work flexible store operation hours
  • Post-secondary education in Travel and Tourism, or related field is a strong asset

Please note that internal applicants are asked to formally express their interest by applying online no later than 5 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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