Meter Data Management Coordinator

ABOUT US
At FortisAlberta we invest in our greatest resource – our people. As Alberta’s largest electricity distribution provider, we are positioned for growth. Each day, FortisAlberta employees strive to exceed customer expectations while maintaining a focus on our commitment to safety.

APPLICATION DEADLINE: November 26, 2026
TITLE: Meter Data Management Coordinator (U26-228)
DEPARTMENT: Customer & Information Services
WORK LOCATION/OFFICE: Calgary
STATUS: 01 Full Time - Salaried
NUMBER OF HIRES: 1

Summary:

FortisAlberta is looking for an analytical and detail-oriented Meter Data Management Coordinator to help ensure accurate and timely meter data is available to support our customers and Alberta’s electricity market.

In this role, you’ll investigate meter data issues, troubleshoot system and equipment failures, analyze trends, and work with internal teams and external providers to find solutions.

If you enjoy digging into data, solving complex problems, and improving how systems and processes work, this is a great opportunity to apply your technical and analytical skills in a collaborative utility environment.

Job Description:

• Collect, analyze, and validate meter data to ensure information is accurate, complete, and available when required.
• Monitor meter data systems and investigate equipment, system, and data failures to determine appropriate corrective actions.
• Create, schedule, and maintain meter reading schedules to support timely delivery of data.
• Investigate and resolve complex meter issues, including stopped or dropped meters, tampering, and electricity theft.
• Analyze recurring meter data failures, identify root causes, and work with stakeholders to develop effective solutions.
• Run reports and perform statistical analysis to support meter data operations, reporting, and decision-making.
• Investigate and resolve customer and retailer inquiries while maintaining the integrity of meter data across systems and databases.
• Analyze processes and data to identify opportunities to improve meter data quality, system performance, and operational efficiency.
• Support testing of meter data system changes, including developing test cases and validating that business requirements are met.
• Develop and maintain process, training, and operational documentation to support consistent practices across the team.

Qualifications:

• Diploma or degree in Business Administration, Commerce, Economics, Finance, Technology, or a related discipline and a minimum of three (3) years of related experience; a combination of education and experience may be considered.
  • Minimum of one (1) year of recent, hands-on experience using Itron MV-90 in an electric utility environment.
  • Minimum of one (1) year of hands-on experience using SAP IS-U.
• Strong analytical, critical-thinking, and problem-solving skills, with experience working with databases and data analysis tools, including Microsoft Excel.
• Excellent organizational, communication, and relationship-building skills, with the ability to manage multiple priorities and work effectively both independently and within a team.

Important:

• Permanent, full-time role.
• Monday – Friday schedule.
• Based out of our Calgary office location.
• This is a unionized role and the successful applicant will be required to become a union member on hire if they are not one already.

TO APPLY TO THIS POSITION: Please submit your resume via the button below: "Apply"

We thank all applicants for their interest, however, only those candidates to be considered for an interview will be contacted.

If you receive an error message when applying, please contact the system administrator at: [email protected]