Première détection par notre source: il y a 1 heure
Microsoft Level 1 / Level 2 On-Site IT Support Consultant – 2 Days/Week – Calgary, AB
@ VNEXT Group
Calgary, Alberta
En bref
VNEXT Group is hiring an on-site Level 1 / Level 2 IT support consultant in Calgary, Alberta, on an hourly contract. The role provides end-user support in a Microsoft business environment at a client location, with two 8-hour on-site days per week. The posting asks for a customer-facing, approachable, reliable person with strong communication skills.
Responsabilités :
- Provide on-site Level 1 / Level 2 end-user support
- Resolve password, login and account access issues
- Set up and troubleshoot devices, Wi-Fi, phones and printers
- Communicate clearly and professionally with users
Résumé des exigences :
- Previous Level 1 / Level 2 support in a Microsoft environment
- Familiarity with Windows, Microsoft 365 and business applications
- Strong customer service and communication skills
- Commitment to one 8-hour on-site day per week
Outils et compétences
Source et dates
Type de source non vérifié · apify-linkedin
- Date publiée par l’employeur
- Non fourni
- Première détection par notre source
- 2026-11-14
- Mise à jour du dossier source
- 2026-11-14
Ces dates décrivent le dossier source, pas une vérification en direct du recrutement. Consultez l’offre originale.
Détails du poste
| Niveau | Intermédiaire |
| Domaine | Service à la clientèle |
| Heures par semaine | 16 |
| Horaire | jour |
| Déplacements | avion : aucun · route : aucun |
| Milieu de travail | Chez les clients, Bureau |
| Position | Assis et debout |
| Exigences physiques | physique faible · ordinateur élevé |
| Langues | English |
Résumé et détails rédigés par l’IA à partir de l’offre; l’offre de l’employeur fait foi.
VNEXT Group
| Champ | Valeur |
|---|---|
| Offres sur Jobsy | 1 |
Engagement Details
Location: Calgary, Alberta – On-site
Engagement: Hourly Contractor
Schedule: Two 8-hour on-site days per week
About VNEXT
VNEXT is a Microsoft-focused consulting firm helping organizations successfully adopt, govern, and scale Microsoft technologies. We partner with clients across North America to deliver high-impact solutions centered around Microsoft 365, Power Platform, Copilot, Azure, and Modern Workplace.
About Opportunity
VNEXT Group is looking for a customer-focused Level 1 / Level 2 On-Site IT Support Consultant based in Calgary to provide end-user support in a Microsoft-based business environment at a client location.
This is an hourly contractor engagement with a regular requirement of two 8-hour on-site days per week.
This is a highly customer-facing role. We are looking for someone who is approachable, professional, reliable, and comfortable interacting directly with end users. While a solid foundation in IT support is important, strong communication, customer service skills, and a willingness to learn are key priorities for this role.
Key Responsibilities
Provide Level 1 / Level 2 on-site end-user support, primarily focused on:
- Password resets and basic account access issues
- Device setup and configuration
- Wi-Fi connectivity troubleshooting
- Basic login troubleshooting
- Desktop and laptop troubleshooting
- Phone and printer troubleshooting
- General end-user technical assistance
- Communicating clearly and professionally with users while resolving technical issues
What We’re Looking For
- Previous experience providing Level 1 / Level 2 end-user support in a Microsoft-based business environment.
- Familiarity with Windows, Microsoft 365, and common business applications.
- Strong customer service, communication, and interpersonal skills.
- Ability to troubleshoot common hardware, device, connectivity, login, phone, and printer issues.
- Ability to work independently and provide a professional, customer-focused on-site experience.
- Reliability and availability to commit to one 8-hour on-site day per week.
- Based in the Calgary area.
Nice to Have
- Basic networking knowledge and experience troubleshooting network connectivity issues.
- Familiarity with network infrastructure such as switches, routers, firewalls, or enterprise Wi-Fi.
Journal
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