Motor License Issuer Supervisor

A path for every ambition.

At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.

We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.

Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.

Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.

Your ambition has a home here.

The Opportunity:

HUB International is looking for a hands-on Motor License Issuer Supervisor to join our Regina team. Reporting to the Motor License Issuer Team Lead, you will oversee daily operations, support staff on the floor, and help deliver an exceptional client experience. This role blends supervisory responsibilities with direct client interaction, making it a great fit for someone who leads by example and thrives in a fast-paced service environment.

What You'll Do:

• Supervise and support Motor License Issuer staff during daily operations, providing real-time guidance and hands-on floor support
• Mentor and train new and existing team members on processes, best practices, and regulatory requirements
• Assist with scheduling, coverage planning, and workload allocation
• Handle escalated client issues and complex transactions, escalating to the Team Lead where appropriate
• Support clients with licensing, registration, auto policies, and related inquiries with accuracy and compliance
• Monitor operational workflows including mail, inventory, and transaction tracking
• Assist with audits, reporting, and compliance tasks as needed
• Identify opportunities to improve processes and enhance efficiency
• Ensure adherence to SGI and all applicable regulatory guidelines
• Collaborate with the Team Lead and Provincial Motor License Issuer Lead on departmental improvements

What We're Looking For:

• Experience in motor licensing, auto insurance operations, or a related regulatory environment
• Strong leadership and supervisory skills with a hands-on, team-first approach
• Excellent organizational and time management skills
• Strong client service and communication skills
• Ability to manage multiple priorities and support a team under pressure
• Proactive, adaptable, and committed to ongoing professional development
• Availability to work daytime, evening, weekend, and statutory holiday shifts as required

Ready to join HUB and build a career in a rapidly growing industry? Apply today!

For those who join HUB unlicensed, you will initially operate as a Customer Service Representative (CSR) until licensing has been achieved.

What we offer you

We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.

• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
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The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

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