Multi-Site Supervisor

Join the Ultra Shine Team!

At Ultra Shine, we’re more than just a commercial cleaning company — we’re the people who make spaces shine. From spotless shopping centres, industrial facilities, public entertainment, and recreational sites to complex manufacturing & logistics environments, we deliver commercial cleaning done smarter so our clients can focus on what matters most. With a proud commitment to safety, innovation, community, and long-lasting partnerships, we help businesses look their best and create safe, hygienic environments that keep operations running smoothly.

We’re looking for dedicated, reliable, and motivated individuals who take pride in a job well done, enjoy working as part of a supportive team, and are ready to make a visible difference every day. Whether you’re just starting out or are looking to grow your career, Ultra Shine is the place for you — because here, we’re driven by innovation and defined by shine.

Job description:

The Team Lead/Site Supervisor is to keep and maintain our three casino service locations in a clean and orderly fashion with the standards of Ultra Shine through efficient cleaning and processing. Light Duty Cleaning may also be required by the Site Lead during shifts. *This role also includes provision of a company phone or a phone reimbursement plan.

RESPONSIBILITIES:

• Train, motivate, evaluate and discipline cleaning staff
• Quality assurance tasks
• Engage in on-going personal training
• Participate in conference call sessions
• Promote, Reinforce and communicate any Health and Safety related information to staff.
• Ensure all company protocols are being adhered to i.e. - WCB, WHMIS, Uniform,
• Adhere to all schedules via daily/weekly/monthly checklists
• Maintain all equipment according to the Ultra Shine equipment maintenance manuals
• Adhere to various additional cleaning schedules, including special areas / specific time cleaning etc
• Take part in random inspections performed by Ultra Shine management
• Clean building floors by sweeping, mopping, scrubbing or vacuuming.
• Empty garbage and replace liners.
• Clean washrooms and replace supplies as needed.
• Horizontal and vertical low dusting - surfaces below 6 feet.
• Horizontal and vertical high dusting - surfaces above 6 feet.
• Clean windows and glass.
• Follow procedures for the use of chemical cleaners and power equipment, in order to prevent damage to floors and fixtures.
• Order supplies as needed.
• Report any damage or repairs needed for the equipment to management.
• Notify management of any defects or repairs needed to the equipment.

RELATIONSHIPS:

• Internal Contacts – frequent contact with On Site Supervisor, Account Supervisor, General Manager and Manager, Customer Experience & Quality Assurance
• External Contacts – frequent contact with customers and general public

EDUCATION AND QUALIFICATIONS:

• Flexible and energetic with the ability to work under pressure
• Ability to do a physical job and heavy lifting is required
• 1-2 years cleaning experience or other experience with transferable skills.
• Flexibility with hours and shifts is required; Sunday through Saturdays, morning, afternoon, evening and night shifts.

SKILLS AND KNOWLEDGE:

• Must possess excellent verbal and written communication skills; and
• Must have the ability to troubleshoot and problem solve.

PHYSICAL DEMANDS:

• Ability to walk or stand for prolonged periods of time;
• Bending, stooping, reaching up and lifting up to 50 pounds; and
• Possible exposure to chemicals requiring special clothing or safety equipment.

EXPERIENCE:

• Supervising: 1 year (preferred)
• Google Suites (Google Docs, Google Sheets & Google meet)

LICENCE/CERTIFICATION:

• Driving Licence (preferred)

Work Location: In person